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Housekeeper - Elstree

2 months ago


Hertfordshire, United Kingdom Village Hotels Full time
About the Role

We are seeking a highly motivated and detail-oriented Housekeeper to join our team at Village Hotels. As a Housekeeper, you will play a critical role in ensuring our guests have a memorable and enjoyable stay with us.

Key Responsibilities
  • Maintain the highest standards of cleanliness and presentation in our hotel bedrooms and public areas.
  • Ensure all rooms are thoroughly cleaned and prepared for guests, paying attention to detail and ensuring every aspect of the room is spotless.
  • Work efficiently and effectively to meet deadlines and maintain a high level of productivity.
  • Collaborate with other departments to ensure seamless service delivery and exceed guest expectations.
  • Develop a good understanding of our guests' needs and preferences to provide personalized service.
What We Offer
  • Complimentary full leisure club membership for you and a family member or friend.
  • Employee Discount on overnight stays at Village Hotels.
  • 50% discount on Food and Drink purchased on or off shift at any Village Hotel.
  • Exciting training platform with gamified learning.
  • Discounts and cashback offers on many High Street Brands.
  • A range of Well-being and Healthcare benefits.
  • Financial wellbeing support via Salary Finance.
  • Employee Assistance Programme.
  • Flexible working hours.
  • A fun, supportive and inclusive work environment with loads of Development opportunities.
  • Regular team events with our BIG People days monthly.
  • Excellent Reward and Recognition Incentive schemes.
  • Monthly well-being programme for all employees to support your mental health.
  • Anniversary rewards for key milestones of service.
  • Holiday Purchase scheme.
  • Birthday day off.
  • Electric car salary sacrifice scheme.
Requirements
  • Always looking to go one step further and exceed expectations.
  • Enjoys learning about our guests to make their experience personal.
  • Able to work fast and efficiently without compromising on standards.
  • Have a good eye for detail.
  • Able to work as part of a team and create great relationships with other departments.
  • Relish the responsibility and truly own your performance, getting a real buzz from our success and customer satisfaction.
  • An infectious smile and an awesome personality.
Why Work with Us?

At Village Hotels, we are passionate about creating a lively, modern space for our guests to work, eat, relax, play and exercise. We believe in embracing personality, individualism and fun, and we're looking for like-minded individuals to join our team.