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Risk and Performance Specialist

2 months ago

Basildon, Essex, United Kingdom Fiserv Full time
Global Operational Risk Officer

We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world.

We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely.

Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved.

What does a successful Global Operational Risk Officer do at Fiserv?

The Business Risk Officer role supports global line of business risk programs addressing complex problems and critical issues. Many manage staff within the functional unit or potentially across multiple geographic locations.

This position will be based in Basildon, UK and report into the VP of Credit Risk and Aggregator Oversight.

The position can entail travel up to 10%, primarily within region but potentially to any site globally.

Key Responsibilities:
  • Identify, measure, manage, and report risks associated to Financial/Default/Fraud Risk or Risk associated to the management of Third-Party Aggregator relationships
  • Support risk assessments and conduct independent testing/verification of associated controls
  • Monitor risks and related impacts including emerging risks, escalations, and controls
  • Consult with relevant business stakeholders to determine, quantify, and mitigate risks
  • Manage escalations and incidents that require second line oversight and support Root Cause Analysis and Post-Incident Reviews
  • Ongoing measurement and assessment of KRIs, KPIs, and other metrics to determine performance in alignment with internal and external requirements and risk appetite
  • Recommendations for enhancements to mitigate risk and maintain tolerance to risk appetite
  • Governance of risks associated to area supported by Business Risk Officer
Requirements:
  • Previous risk or industry experience (internal audit, internal controls, risk management, compliance management, regulatory agency, law firm, accounting, technology, or operations)
  • Financial services experience, including working in highly regulated global environments
  • General understanding of global laws, regulations, and standards governing technology and financial services industries
  • Understanding of financial and business processes, being able to link business process risk to appropriate and practical controls

Fiserv is a global leader in payments and financial technology with more than 40,000 associates proudly serving clients in more than 100 countries.

As one of Fortune magazine's "World's Most Admired CompaniesTM" 9 of the last 10 years, one of Fast Company's Most Innovative Companies, and a top scorer on Bloomberg's Gender-Equality Index, we are committed to innovation and excellence.

Our commitment to Diversity and Inclusion:

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

Please contact us to request accommodation.