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Product Support Specialist

2 months ago


Enderby, Leicestershire, United Kingdom Adecco Full time
Job Description

**Role:** Product Support Specialist - Process Valve Expert

**Location:** Adecco

**Duration:** Permanent

**About the Role:**

  • Undertake daily duties to include query management, business process improvement, order fulfillment, and customer support.
  • Assist with order book management to ensure accuracy of monthly targets and on-time delivery.
  • Monitor workloads and plan workload with the team to ensure efficient operations.
  • Develop and maintain relationships with key suppliers and stakeholders.
  • Contribute to process improvements and implement changes to enhance business performance.
  • Deliver exceptional customer service and technical support to internal stakeholders.
  • Participate in training and development programs to enhance skills and knowledge.
  • Communicate effectively with the team and management to address issues and concerns.
  • Assist in maintaining accurate records and reports.
  • Be adaptable and willing to take on new challenges and responsibilities.

**Requirements:**

  • Knowledge of the process valve industry and its operations.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Strong analytical and problem-solving skills.
  • Ability to work collaboratively as part of a team.