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Product Support Specialist
2 months ago
**Role:** Product Support Specialist - Process Valve Expert
**Location:** Adecco
**Duration:** Permanent
**About the Role:**
- Undertake daily duties to include query management, business process improvement, order fulfillment, and customer support.
- Assist with order book management to ensure accuracy of monthly targets and on-time delivery.
- Monitor workloads and plan workload with the team to ensure efficient operations.
- Develop and maintain relationships with key suppliers and stakeholders.
- Contribute to process improvements and implement changes to enhance business performance.
- Deliver exceptional customer service and technical support to internal stakeholders.
- Participate in training and development programs to enhance skills and knowledge.
- Communicate effectively with the team and management to address issues and concerns.
- Assist in maintaining accurate records and reports.
- Be adaptable and willing to take on new challenges and responsibilities.
**Requirements:**
- Knowledge of the process valve industry and its operations.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and prioritize tasks effectively.
- Strong analytical and problem-solving skills.
- Ability to work collaboratively as part of a team.