Seasonal Customer Service Representative

4 weeks ago


Darlington, Darlington, United Kingdom World Duty Free - WDF Full time

Job Summary:

We are seeking a highly motivated and customer-focused Seasonal Customer Service Assistant to join our team at World Duty Free - WDF. As a key member of our sales floor team, you will be responsible for delivering exceptional customer service, building rapport with customers, and providing them with an enjoyable shopping experience.

Key Responsibilities:

  • Provide individualized world-class service to every customer, ensuring their needs are met and exceeded.
  • Maximize sales opportunities by utilizing world-class service skills, product knowledge, and promotional awareness.
  • Demonstrate positive personal behaviors and a can-do attitude, working independently or as part of a team to achieve operational standards.

Requirements:

  • Passion for working in a team environment.
  • Flexibility to adapt to a fast-paced environment.
  • Good communication skills.
  • Self-motivation, enthusiasm, and professionalism.

What We Offer:

  • A comprehensive induction and training program to ensure a smooth transition into your new role.
  • A supportive team environment that encourages growth and career development.
  • A competitive hourly rate, excellent benefits, and a company bonus scheme.
  • Employee Assistance program, providing confidential advice and support.
  • Discounts on products for staff, family, and friends, as well as travel discounts and free parking.

About Us:

At World Duty Free - WDF, we strive to be a great employer, treating our colleagues with respect, engaging them in their jobs, and providing opportunities for growth and recognition. We believe that our people are our greatest asset, and we are committed to creating a positive and inclusive work environment.



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