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Nights Team Member

2 months ago

Castleford, Wakefield, United Kingdom whitbread Full time

Job Summary:

We are seeking a skilled and customer-focused Nights Team Member to join our team at Premier Inn in Castleford. As a key member of our overnight team, you will be responsible for ensuring the safety and comfort of our guests, providing exceptional customer service, and contributing to a positive and welcoming hotel environment.

Key Responsibilities:

  • Provide exceptional customer service to guests, responding to their needs and concerns in a professional and courteous manner.
  • Ensure the safety and security of guests and staff, adhering to hotel policies and procedures.
  • Contribute to a positive and welcoming hotel environment, maintaining a clean and tidy workspace and adhering to health and safety standards.
  • Work collaboratively with other team members to achieve hotel goals and objectives.

What We Offer:

  • A competitive hourly rate.
  • Opportunities for career development and advancement within the company.
  • A comprehensive training program to support your success in the role.
  • A supportive and inclusive work environment.

Requirements:

  • Previous experience in a customer-facing role, preferably in the hospitality industry.
  • Excellent communication and interpersonal skills.
  • Ability to work effectively in a fast-paced environment.
  • Flexibility to work a variety of shifts, including nights and weekends.

Why Work for Whitbread:

  • We are a leading hospitality company with a strong commitment to customer service and employee development.
  • We offer a range of benefits and perks, including discounts on hotel stays and meals.
  • We are a diverse and inclusive company, welcoming applications from candidates from all backgrounds.