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Product Development Officer
2 months ago
We are seeking a highly skilled Product Development Officer to join our team at Open Awards. As a key member of our development team, you will be responsible for leading the development of products, including qualifications and assessments, to ensure they meet the highest standards of quality and accuracy.
Key Responsibilities:- Lead the development of a caseload of products, including qualifications and assessments, to ensure they are completed on time and in line with Open Awards' development procedures.
- Work with subject specialists and the wider Open Awards team to develop qualification and assessment materials and resources in line with development processes.
- Ensure the quality of developed materials meets Open Awards' standards.
- Coordinate the creation of assessments on Open Awards' assessment platform, including liaising with the assessment platform provider and wider development/IT teams.
- Quality assure qualification and assessment materials and resources, including coordinating the formatting and proof-reading of qualifications and assessments in preparation for scrutiny and validation.
- Review content, including learning outcomes and assessment criteria, and ensure data relating to assessment development is up to date and accurate on Open Awards' database and assessment platform.
- Advise on database and assessment platform developments for high-stake qualifications and undertake system testing on any agreed changes.
- Maintain database records for qualification and assessment developments, ensuring they are up-to-date at all times.
- Ensure the development of assessments are administered through efficient processes that comply with Ofqual/QW and IfATE regulations and Open Awards' approved assessment strategy.
- Provide training and support to providers and colleagues with the implementation of new or changes to processes.
- Maintain up-to-date knowledge of qualification, assessment, and funding policy.
- Oversee the implementation of newly developed and/or reviewed products and services in order to operationalise products and support sales/marketing.
- Liaise with staff across Open Awards and disseminate information to assist them in their job role.
- Represent Open Awards at a local and national level.
- Provide high-quality customer service to centres and other stakeholders.
- Support the development of related marketing and promotional materials in liaison with the Development and Marketing team.
- Maintain up-to-date records of activities in Quartz database in accordance with policies and procedures.
Requirements:
- Strong understanding of product development and quality assurance processes.
- Excellent communication and interpersonal skills.
- Ability to work effectively in a team environment.
- Strong analytical and problem-solving skills.
- Ability to maintain confidentiality and handle sensitive information.
- Highly organized and able to prioritize tasks effectively.
- Ability to work under pressure and meet deadlines.
- Strong knowledge of Ofqual/QW and IfATE regulations and Open Awards' approved assessment strategy.
What We Offer:
- Competitive salary and benefits package.
- Opportunities for professional development and growth.
- Collaborative and dynamic work environment.
- Flexible working arrangements, including remote work options.
