Customer Service Representative

2 months ago


Northallerton, North Yorkshire, United Kingdom Slaughter and May Full time

We are seeking a highly skilled IT Service Desk Analyst to join our Technology department at Slaughter and May. As a key member of our team, you will be responsible for providing exceptional customer service and technical support to our clients.

Key Responsibilities:

  • Respond to and resolve technical issues in a timely and professional manner
  • Provide accurate and concise information to clients regarding technical issues and solutions
  • Collaborate with internal teams to resolve complex technical issues
  • Develop and maintain knowledge of our products and services to provide expert-level support

Requirements:

  • Excellent communication and interpersonal skills
  • Strong technical skills and ability to learn new technologies quickly
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • High school diploma or equivalent required; degree in computer science or related field preferred

What We Offer:

  • A competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment


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