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Hospitality Host

2 months ago

Chester, Cheshire, United Kingdom Hickory's Smokehouse Full time

Unlock a Rewarding Career in Hospitality

About Hickory's Smokehouse

Hickory's Smokehouse is a leading hospitality business that prides itself on delivering exceptional customer experiences. As a Full Time Waiter / Waitress, you will be at the heart of our restaurant, responsible for providing top-notch service to our guests.

Key Responsibilities

  • Provide exceptional customer service, ensuring a warm and welcoming experience for all guests
  • Take pride in your work, maintaining a clean and organized workspace, and adhering to high standards of quality and safety
  • Work collaboratively with the team to achieve business objectives and drive sales growth
  • Develop and maintain a thorough knowledge of our menu, including ingredients, preparation methods, and nutritional information
  • Upsell and promote our products and services to increase revenue and enhance the customer experience

What We Offer

  • A competitive hourly rate, including a Tip Jar, with opportunities for section cross training and pay increases
  • A comprehensive training program, The Hickory's Academy, to help you develop your skills and advance your career
  • A 25% discount on food and beverages for you and five friends at all of our restaurants, increasing to 50% for loyal service
  • Opportunities for qualification and progression, including up to A Level and Degree level equivalent
  • A range of benefits, including birthday rewards, paid occasion days off, and a refer-a-friend scheme
  • A chance to make a positive impact through our fundraising activities for Cash for Kids
  • Access to our wellness program and wellbeing champions in each of our restaurants

Requirements

  • Previous experience in a hospitality role, preferably in a restaurant or bar environment
  • Excellent communication and interpersonal skills, with the ability to work effectively in a team
  • A passion for delivering exceptional customer service and a commitment to maintaining high standards
  • A willingness to learn and develop your skills through our comprehensive training program