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Logistics Coordinator
1 month ago
We are seeking a highly skilled Logistics Coordinator - French Speaking to join our team at Ascendant Recruitment. As a Logistics Coordinator - French Speaking, you will play a pivotal role in supporting the operations team and the wider business, delivering an excellent service to our key customers.
Key Responsibilities:
- Proactively plan and monitor orders as per customer request, ensuring timely and efficient delivery.
- Liaise with carriers to resolve any in-transit issues, maintaining effective communication across internal sites, external customers, and transport providers.
- Report issues to the business effectively and resolve accordingly, ensuring compliance with procedures.
- Book collections/deliveries, manage special delivery arrangements, and returns, utilizing transport planning activities for warehouse movements.
- Investigate, resolve, and manage customer queries, complaints, and issues, liaising with carriers and customers in line with compliance procedures.
Requirements:
- Fluency in French and English, both written and oral.
- A confident communicator with the ability to build rapport and work effectively with internal teams and external stakeholders.
- Organisational skills, including the ability to work under pressure and meet deadlines.
- Excellent attention to detail and IT skills, particularly in MS Office and Excel.
- Ability to work on own initiative as well as part of a team, with good knowledge of European Geography.
About Ascendant Recruitment:
Ascendant Recruitment is a leading recruitment company in Milton Keynes and Northampton, specializing in PA/Administration, Customer Service, Human Resources, Finance, and Temporary divisions. We operate as an Employment Agency for permanent recruitment and an Employment Business for temporary recruitment. For more information on our current vacancies, please visit our website and follow us on social media.