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Security Officer

2 months ago

Cheltenham, Gloucestershire, United Kingdom Abm Full time

Job Summary

ABM is seeking a dedicated and experienced Security Officer to join our team at Regent Arcade Shopping Centre in Cheltenham. As a Security Officer, you will be responsible for ensuring exemplary standards of security and customer service are provided to the client and visitors to the site.

Key Responsibilities

  • To interact with all visitors and tenants within the shopping centre, delivering first-class customer-focused service.
  • Carry out regular patrols of the shopping centre as detailed in the site Assignment Instructions.
  • Be professional, pleasant, friendly, courteous, and helpful at all times.
  • To ensure exemplary standards in personal grooming, strictly adhering to the site uniform requirements.
  • To ensure that the site is a safe and non-threatening environment for all visitors and tenants.
  • Liaise with site control room proactively reacting to incidents.
  • Help third-party contractors and visitors ensure all site procedures and policies are adhered to.
  • Liaise closely with statutory authorities, dealing with incidents.
  • Ensure radio procedures are always adhered to.
  • Undertake any other reasonable duties as required to meet the needs of the business.

Requirements

  • Have knowledge of Assignment Instructions (AIs).
  • Excellent written and verbal communication skills.
  • Customer/client-focused.
  • Must be able to work under pressure.
  • Basic computer literacy required.

Essential Requirements

  • SIA Guarding or Door Supervisor license.
  • SIA CCTV license or the willingness to work towards.

Benefits

  • Full uniform supplied.
  • Paid holidays.
  • Pension plan.
  • On-going training.
  • Progression opportunities.
  • Employee Benefit Scheme's.