Spa Therapist

2 months ago

Harrogate, North Yorkshire, United Kingdom DoubleTree by Hilton Harrogate Majestic Full time

About the Role

We are seeking a highly skilled and dedicated Spa Therapist to join our team at DoubleTree by Hilton Harrogate Majestic Hotel & Spa. As a Spa Therapist, you will be responsible for providing exceptional spa services to our internal and external guests, ensuring a memorable and relaxing experience.

Key Responsibilities

  • Provide high-quality spa treatments, including massages, facials, and other wellness services, in line with company and brand standards.
  • Develop and maintain strong relationships with guests, ensuring their needs are met and exceeded.
  • Work collaboratively with the spa team to achieve budgetary requirements and maintain a high level of customer satisfaction.
  • Stay up-to-date with industry trends and developments, ensuring our spa services remain competitive and of the highest quality.
  • Participate in ongoing training and development to enhance skills and knowledge.

About You

  • Qualified to a minimum of NVQ Level 3 in a relevant field, such as beauty therapy or spa management.
  • Excellent communication and interpersonal skills, with the ability to work effectively with guests and colleagues.
  • Strong attention to detail and ability to maintain a high level of professionalism at all times.
  • Flexibility and adaptability, with the ability to work varied shifts and respond to changing situations.
  • Passion for the health and beauty industry, with a commitment to delivering exceptional customer service.

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