Care Team Manager

3 weeks ago


Norwich, Norfolk, United Kingdom Healthcare Homes Full time
Job Title: Home Care Team Leader

At Manorcourt Homecare, we are passionate about delivering high-quality care and support services to individuals in their own homes. We are seeking an experienced and dedicated Home Care Team Leader to join our team in Norwich.

Job Summary:

The successful candidate will be responsible for managing a team of care workers to ensure a consistent quality of service is provided. This will involve visiting new customers to introduce the company, conducting initial risk assessments, and ensuring all records and files are in place. The role will require flexibility to meet the needs of the business, including evenings and weekends.

Key Responsibilities:
  • Manage a team of care workers to deliver high-quality care and support services
  • Visit new customers to introduce the company and conduct initial risk assessments
  • Ensure all records and files are up-to-date and accurate
  • Work collaboratively with the care team to ensure a consistent quality of service
  • Develop and maintain effective relationships with customers, families, and other stakeholders
Requirements:
  • Previous experience working in homecare or a care background
  • Experience with Deprivation of Liberty Safeguardings (DoLS)
  • Excellent planning and organisational skills
  • Flexible approach to work and ability to manage, prioritise, and work to deadlines
  • Excellent IT and communication skills, both written and verbal
  • Ability to maintain confidentiality and work as part of a team
Benefits:
  • Company Pension
  • 5.6 weeks paid holiday pay
  • Refer a Friend scheme
  • Employee Assistance Programme
  • Extensive training courses through our Healthcare Homes Academy
  • Qualifications and Apprenticeship opportunities

Manorcourt Homecare is an equal opportunities employer and regulated by the CQC. We are committed to providing a high-quality service to our customers and are passionate about delivering person-centered care and support.


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