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Studio & Office Coordinator - Operations Specialist

2 months ago

Stourbridge, Dudley, United Kingdom Katie Bard (Angela Mortimer Plc) Full time

Job Title: Studio & Office Coordinator

Company: Katie Bard (Angela Mortimer Plc)

Job Type: Full-time

Location: Office-based (4 days) and remote (1 day)

About the Role:

We are seeking an exceptional Office Manager/Office Coordinator to join our dynamic team. This multifaceted role is crucial in maintaining our operational excellence and fostering a productive work environment.

Key Responsibilities:

  • Front of House Management:
    • Be the first point of contact for visitors, ensuring a warm and professional welcome
    • Manage reception area, including visitor check-in and hosting and handle incoming and outgoing mail and deliveries
  • Facilities and Resource Management:
    • Oversee meeting room bookings, ensuring spaces are clean, tidy, and fully equipped
    • Coordinate office maintenance, liaising with building owners and contractors
    • Manage asset register for all company property, including purchasing and disposal
  • Compliance and Quality Assurance:
    • Maintain ISO 9001 certification, conducting internal audits and staff training
    • Ensure adherence to UK GDPR requirements, including compliance checks and staff education
    • Oversee legal and contractual compliance for all client contracts and lead the implementation and maintenance of Cyber Essentials accreditation
  • IT and Systems Management & Health & Safety legislation:
    • Liaise with external IT suppliers to manage helpdesk incidents and implement and oversee health and safety protocols at office and facilities level
  • Human Resources Support:
    • Assist the HR department with induction programs for new staff and contribute to the creation and maintenance of company policy directory

Requirements:

  • Previous experience in an operational support role managing processes and procedures
  • Ability to create efficient, compliant, and positive work environments

What We Offer:

This role offers the opportunity to significantly impact our agency's operations and contribute to our continued growth and success.