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Client Relations Coordinator
2 months ago
Salary:
£26,000 - £28,000 based on experience
Location:
Remote/Hybrid options available
Hours: 8.00am - 5.00pm, Monday to Friday
Are you a meticulous professional with outstanding communication abilities? Do you seek a rewarding position where you can demonstrate your organisational and multitasking skills? If so, we have an excellent opportunity for you to become a part of Office Angels as a Client Relations Coordinator.
Key Responsibilities:
1. Coordinating customer delivery schedules to ensure prompt and effective service.
2. Following up on supplier/manufacturer order confirmations to keep information accurate and current.
3. Actively managing order status with suppliers/manufacturers to facilitate seamless operations.
4. Efficiently handling order modifications and adjustments.
5. Processing warranty claims from clients, ensuring exceptional service.
6. Serving as the primary contact for warranties, clients, and order updates.
7. Informing clients via email or phone about incoming stock or potential delays.
8. Managing customer payments to ensure a smooth transaction process.
9. Assisting with various administrative duties to support team efficiency.
Essential Skills and Competencies:
Attention to Detail:
You possess a keen eye for identifying errors and ensuring precision in your work.
Communication Skills:
You have strong written and verbal communication skills, enabling effective interaction with clients and colleagues.
Organisational Skills:
You excel in a structured environment and can effectively prioritise tasks.
Time Management:
You manage your workload proficiently, consistently meeting deadlines.
Confident Working Style:
You approach challenges positively and adapt swiftly to changing circumstances.
IT Proficiency:
You are comfortable using various software and systems.
Team Collaboration:
You enjoy working with others and contribute positively to a diverse team.
Don't miss this fantastic opportunity to join Office Angels as a Client Relations Coordinator. Take the next step towards a fulfilling career with us.
Office Angels is an employment agency committed to equal opportunities. We value diversity and strive to create an inclusive environment where everyone can thrive. If you require any adjustments during the application process, please let us know, and we will be happy to assist you.
Office Angels acts as an employment agency for permanent recruitment and as an employment business for temporary staffing solutions. Office Angels UK is an Equal Opportunities Employer.
By applying for this position, your details will be submitted to Office Angels. Our Candidate Privacy Information Statement, detailing how we will use your information, is available on our website.
