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Customer Service Representative
2 months ago
We are seeking a highly skilled Customer Service Executive to join our team at Just Recruitment Group. As a key member of our team, you will be responsible for delivering exceptional customer service and ensuring that our clients receive the highest level of support.
Key Responsibilities- Provide timely and effective responses to customer inquiries via phone, email, and other communication channels.
- Resolve customer complaints and issues in a professional and courteous manner.
- Develop and maintain strong relationships with customers to increase loyalty and retention.
- Collaborate with internal teams to ensure seamless communication and efficient issue resolution.
- Analyze customer feedback and data to identify trends and areas for improvement.
- Proven experience in a customer-facing role, preferably in a similar industry.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and prioritize tasks effectively.
- Strong problem-solving and analytical skills.
- Proficiency in Microsoft Office and other relevant software.
We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
