Senior IT Service Lead

2 weeks ago


Cardiff, Cardiff, United Kingdom IntaPeople Limited Full time

IT Service Delivery Leadership Opportunity

Location: Hybrid - approximately 2-3 days per week onsite

£55-65k and excellent benefits, 11% pension, annual uplift, cost of living increase, bonus, and standby payments

We are seeking an experienced IT Service Delivery Lead to join our team on a temporary secondment. If you have a strong background in IT Service Management and are passionate about delivering exceptional IT services, this role could be an excellent fit.

Your Role:

  • Lead a dedicated team to deliver 24x7 IT services using the ITIL framework.
  • Manage relationships with IT vendors and strategic partners to ensure seamless service delivery.
  • Contribute to defining and implementing our service strategy, aligning it with business objectives.
  • Drive continuous improvement, focusing on system performance and customer satisfaction.
  • Support our cloud-first strategy by embedding robust IT services.
  • Oversee service communications and manage senior stakeholders effectively.
  • Lead a multi-disciplinary team of 32 employees, ensuring high performance and excellent service.

About You:

  • You have extensive experience in a senior IT Service Management role, especially in a 24x7 environment.
  • Strong leadership skills with a track record of managing and developing large teams.
  • Excellent communication and organizational skills, with the ability to influence stakeholders at all levels.
  • Experience in financial management, IT contracts, and procurement processes.
  • A strong customer service orientation and a commitment to service excellence.

What We Offer:

  • A dynamic work environment where your skills will make a significant impact.
  • Opportunities for professional growth and development.
  • A competitive salary and excellent benefits package.

  • Senior Technical Lead

    3 weeks ago


    Cardiff, Cardiff, United Kingdom Certes IT Service Solutions Full time

    Senior Technical AnalystWe are seeking a highly skilled Senior Technical Analyst to play a key role in shaping our technology portfolio. This is a challenging and rewarding opportunity for a proactive technical professional to make a real impact in a dynamic and innovative company like Certes IT Service Solutions.About the RoleImplement, configure, govern...

  • Senior Technical Lead

    3 weeks ago


    Cardiff, Cardiff, United Kingdom Certes IT Service Solutions Full time

    Senior Technical AnalystWe are seeking a highly skilled Senior Technical Analyst to play a key role in implementing, configuring, governing, and evolving our technology portfolio.About the RoleThis is a proactive technical role that requires strong analytical and troubleshooting skills, as well as a desire to learn new technologies.Implement, configure,...

  • Senior Technical Lead

    2 weeks ago


    Cardiff, Cardiff, United Kingdom Certes IT Service Solutions Full time

    Job DescriptionRole Overview:We are seeking a highly skilled Senior Technical Analyst to join our team at Certes IT Service Solutions. As a key member of our technical team, you will be responsible for implementing, configuring, governing, and evolving our technology portfolio.Key Responsibilities:Implement and configure new technologies to support business...

  • Senior Technical Lead

    3 weeks ago


    Cardiff, Cardiff, United Kingdom Certes IT Service Solutions Full time £49,235 - £57,852

    Key Role: IT Infrastructure SpecialistCertes IT Service Solutions is a leading provider of IT solutions, committed to promoting equality and diversity in its business operations.This permanent role is based in a remote setting and requires occasional on-site work at the Client's office.Main Responsibilities:Develop and implement technical roadmaps for...


  • Cardiff, Cardiff, United Kingdom Certes IT Service Solutions Full time

    About the RoleThis is a proactive technical role that requires strong analytical and troubleshooting skills, as well as a desire to learn new technologies.Implement, configure, govern, and evolve the technology portfolioProvide high-level technical expertise and specialist knowledge for all related desktop infrastructureCollaborate with Technical Architects...

  • Senior Tax Accountant

    2 weeks ago


    Cardiff, Cardiff, United Kingdom Hays Senior Finance Full time

    About Hays Senior FinanceHays Senior Finance is a leading recruitment agency specializing in senior finance roles. We are committed to providing exceptional service and expertise to our clients and candidates.Your New RoleFully supervise a portfolio of clients, taking responsibility for all aspects of corporate tax including compliance and ad hoc project...

  • Senior Tax Accountant

    2 weeks ago


    Cardiff, Cardiff, United Kingdom Hays Senior Finance Full time

    About Hays Senior FinanceHays Senior Finance is a leading recruitment agency specializing in senior finance roles. We are committed to providing exceptional service and expertise to our clients and candidates.Your New RoleFully supervise a portfolio of clients, taking responsibility for all aspects of corporate tax including compliance and ad hoc project...


  • Cardiff, Cardiff, United Kingdom Hays Senior Finance Full time

    About Hays Senior FinanceHays Senior Finance is a well-established Practice looking to add a Senior Audit Manager to their Audit Function.About the RoleAs a Senior Audit Manager, you will play a crucial role in overseeing audit activities within our organisation. Your responsibilities will include supervising other auditors, ensuring timely completion of...


  • Cardiff, Cardiff, United Kingdom Hays Senior Finance Full time

    About Hays Senior FinanceHays Senior Finance is a well-established Practice looking to add a Senior Audit Manager to their Audit Function.About the RoleAs a Senior Audit Manager, you will play a crucial role in overseeing audit activities within our organisation. Your responsibilities will include supervising other auditors, ensuring timely completion of...


  • Cardiff, Cardiff, United Kingdom Hays Senior Finance Full time

    About Hays Senior FinanceHays Senior Finance, a leading accountancy practice, is seeking a highly skilled Corporate Finance Manager to join its Cardiff office.About the RoleManage a portfolio of clients with a high level of responsibility, overseeing team portfolios and contributing to workflow planning.Deliver revenue and profitability targets, driving...


  • Cardiff, Cardiff, United Kingdom Hays Senior Finance Full time

    About Hays Senior FinanceHays Senior Finance, a leading accountancy practice, is seeking a highly skilled Corporate Finance Manager to join its Cardiff office.About the RoleManage a portfolio of clients with a high level of responsibility, overseeing team portfolios and contributing to workflow planning.Deliver revenue and profitability targets, driving...


  • Cardiff, Cardiff, United Kingdom Hays Senior Finance Full time

    Corporate Tax Manager Employer Location: Wales, Cardiff Salary: £50,000 - £60,000 per annum About the Company Hays Senior Finance is partnering with a prestigious Accountancy Firm renowned for its excellence throughout the South West. They are in the process of establishing a Tax Center of Excellence in Cardiff, supported by a workforce of over...


  • Cardiff, Cardiff, United Kingdom Certes IT Service Solutions Full time

    Senior Technical AnalystWe are seeking a highly skilled Senior Technical Analyst to contribute to the success of our company, Certes IT Service Solutions. As a key member of our technical team, you will be responsible for implementing, configuring, governing, and evolving our technology portfolio to meet the needs of our clients.Implement and configure new...

  • Senior Accountant

    3 days ago


    Cardiff, Cardiff, United Kingdom Hays Senior Finance Full time

    About the RoleHays Senior Finance is seeking a highly skilled and experienced Accountant to join our team as a Senior Accountant. As a key member of our team, you will be responsible for managing a client portfolio with a higher level of client responsibility, overseeing your team's portfolios, and using workflow management across the team for your own...

  • Senior Accountant

    2 days ago


    Cardiff, Cardiff, United Kingdom Hays Senior Finance Full time

    About the RoleHays Senior Finance is seeking a highly skilled and experienced Accountant to join our team as a Senior Accountant. As a key member of our team, you will be responsible for managing a client portfolio with a higher level of client responsibility, overseeing your team's portfolios, and using workflow management across the team for your own...


  • Cardiff, Cardiff, United Kingdom Hays Senior Finance Full time

    About the RoleWe are seeking an experienced Audit Manager to join our team at Hays Senior Finance. As an Audit Manager, you will be responsible for planning and delivering audit and accounts jobs, supervising junior staff, and delivering high-quality results to our clients.Key ResponsibilitiesPlanning and Delivery: Plan and deliver audit and accounts jobs to...


  • Cardiff, Cardiff, United Kingdom Hays Senior Finance Full time

    About the RoleWe are seeking an experienced Audit Manager to join our team at Hays Senior Finance. As an Audit Manager, you will be responsible for planning and delivering audit and accounts jobs, supervising junior staff, and delivering high-quality results to our clients.Key ResponsibilitiesPlanning and Delivery: Plan and deliver audit and accounts jobs to...


  • Cardiff, Cardiff, United Kingdom Hays Senior Finance Full time

    Senior Corporate Tax Associate Company Overview Hays Senior Finance is a reputable Accountancy Practice known for its outstanding service and expertise in the financial sector. We are committed to establishing a Tax center of excellence, focusing on delivering exceptional tax solutions to our clients. Role Overview As a Senior Corporate Tax...


  • Cardiff, Cardiff, United Kingdom Hays Senior Finance Full time

    Senior Corporate Tax Associate Company Overview Hays Senior Finance is a prominent recruitment agency specializing in finance roles. We are currently seeking a highly skilled individual to join a reputable Accountancy Practice known for its excellence in the South West region. This firm is in the process of establishing a dedicated Tax center in a...


  • Cardiff, Cardiff, United Kingdom Hays Senior Finance Full time

    Senior Corporate Tax Associate Company Overview Hays Senior Finance is a prominent Accountancy Practice known for its strong reputation in the financial sector. We are in the process of developing a Tax center of excellence and are seeking a skilled Tax Senior to join our dynamic team. Role Overview Oversee a diverse portfolio of clients,...