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Retail Sales Consultant

2 months ago

Cheltenham, Gloucestershire, United Kingdom BT Group Full time

Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Retail Advisor. As a Retail Advisor, you will be the face of our brand, responsible for providing exceptional customer service and building lasting relationships with our customers.

About the Role

This is a fantastic opportunity to join a dynamic and fast-paced retail environment, where you will have the chance to develop your skills and knowledge in a supportive and collaborative team.

Key Responsibilities

  • Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Build and maintain strong relationships with customers, understanding their needs and preferences to provide personalized recommendations.
  • Work collaboratively with colleagues to achieve sales targets and drive business growth.
  • Stay up-to-date with product knowledge and promotions, providing customers with accurate and informed advice.
  • Contribute to a positive and inclusive team culture, promoting a culture of respect and empathy.

What We Offer

We offer a competitive starting salary of £12.34 per hour, plus an uncapped commission scheme. You will also receive a range of benefits, including:

  • Huge discounts off EE & BT products, including your Mobile and Broadband.
  • Support in carving your own career path, with opportunities for development and progression.
  • Season Ticket Travel Loan, to help you get to and from work.
  • Volunteering days, to give back to your local community.
  • Optional Private Healthcare and Dental, to protect you and your family.

Why Join Us?

We are passionate about developing our people and creating a culture of inclusivity and respect. We believe that everyone has the potential to succeed, and we are committed to providing the support and resources you need to achieve your goals.