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Field Support Team Lead

2 months ago

Hindhead, Surrey, United Kingdom Voyage Care Ltd Full time
Job Overview

Voyage Care Ltd is seeking a highly skilled and experienced Field Support Supervisor to join our team. As a Field Support Supervisor, you will play a critical role in ensuring the smooth operation of our field-based services.

Key Responsibilities
  • Supervise and manage a team of field-based staff to ensure they are equipped to provide high-quality services to our clients.
  • Develop and implement effective operational procedures to improve efficiency and productivity.
  • Collaborate with other departments to ensure seamless communication and coordination.
  • Monitor and analyze performance metrics to identify areas for improvement.
  • Provide training and support to staff to enhance their skills and knowledge.
Benefits
  • Enhanced evening and weekend pay at an additional 50p per hour.
  • Premium overtime rates at an additional £1 per hour.
  • Wagestream – giving you the flexibility to draw upon up to 40% of your pay, as it is earned.
  • Funded Blue Light Card – hundreds of discounts and offers.
Requirements

To be successful in this role, you will need:

  • Proven experience in a supervisory or management role.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Strong problem-solving and analytical skills.
  • Knowledge of operational procedures and protocols.