Sales Support Coordinator

1 day ago


Leicester, Leicester, United Kingdom STERIS Full time

At STERIS, we strive to create a healthier and safer world by providing innovative healthcare and life science solutions. As a Sales Support Co-ordinator, you will play a vital role in supporting our Customer Operations teams and driving business growth.

Key Responsibilities:

• Respond to customer inquiries and provide timely and professional support
• Investigate and resolve customer complaints
• Collaborate with the Order entry team to ensure seamless order processing
• Update CRM with customer interactions and account manager updates
• Create quotations and sales offers for customers
• Support marketing campaigns by making follow-up calls and emails
• Analyze sales data to identify target opportunities for account managers
• Participate in continuous improvement activities to enhance customer service

Requirements:

• 2 years of customer service experience
• Experience working with Sales teams
• Proficiency in Microsoft Office applications
• Excellent written and verbal communication skills
• Self-motivated team player with a flexible attitude
• Working knowledge of Oracle is an advantage

Equal Opportunities:

STERIS is an equal opportunities employer and welcomes applications from diverse candidates. We are committed to creating a workplace that is inclusive and respectful of all individuals.


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