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Experienced Registered Home Care Manager
2 months ago
We are seeking a highly skilled and experienced Registered Manager to join our team at Right at Home. As a Registered Manager, you will play a crucial role in leading and managing our home care services, ensuring the highest level of quality and care for our clients.
Key Responsibilities- Provide leadership and management to our care team, ensuring the delivery of exceptional care services.
- Ensure compliance with regulatory requirements, laws, and quality standards, achieving a minimum of a "Good" CQC inspection rating.
- Accountable for the health and safety of staff and clients, ensuring a safe working environment.
- Develop and implement effective processes to ensure the delivery of high-quality care services.
- Recruit, train, and retain high-quality care assistants, maintaining high retention ratios.
- Ensure the provision of staff training and development, delivering high-quality care services to vulnerable individuals in their own homes.
- Design and implement effective scheduling to ensure care assistants deliver allocated care to clients.
- Take ownership of quality assurance and governance, conducting spot checks, service reviews, internal audits, and annual surveys.
- Complete and continuously improve assessments, risk assessments, and support plans to ensure client outcomes are achieved and exceeded.
- Take responsibility for ensuring the emergency on-call mobile phone is covered outside normal office hours.
- Accurately record and report statistics to the Director as required.
- Perform ad hoc duties to support the Director, as needed, to meet business needs.
- Hold, or be working towards, an NVQ Level 4 (RMA) or QCF Level 5 qualification in Social Care.
- In-depth understanding of CQC assessment criteria for Good and Outstanding scores.
- Management experience of service provision in the care industry.
- Experience in managing people.
Right at Home is a trusted provider of home care services, committed to delivering high-quality care to our clients. We value our team members and offer a supportive and collaborative work environment.
