Waiter - The Langham Hotel London

4 days ago


Mayfair, Greater London, United Kingdom The Langham Hotel London Full time
About The Role

We are seeking a skilled Waiter to join our team at The Wigmore, a renowned restaurant within The Langham Hotel London. As a Waiter, you will be responsible for delivering exceptional customer service, ensuring a seamless dining experience for our guests.

Key Responsibilities
  • Welcome guests in a friendly and engaging manner
  • Provide prompt, friendly, and efficient service
  • Be familiar with all food and beverage items on the menu
  • Support the team in delivering an excellent experience for guests
  • Be attentive and proactive, responding quickly to the needs of our guests and bar team
  • Be an excellent team player with exceptional communication skills
  • Ensure that licensing laws and health and safety matters are adhered to
  • Demonstrate your passion for The Wigmore and surprise and delight our guests
  • Be responsible for ensuring bills are dealt with accurately
About You
  • Excellent customer service skills
  • Previous experience in a similar environment
  • Flair, passion, and a conscientious attitude
  • Confidence, professionalism, and an engaging personality
  • Ability to think outside the box to surprise and delight our guests
  • Excellent attention to detail
  • Clear conversational English
Your Benefits
  • Paid Overtime
  • Discretionary Service Charge
  • 28 days of holiday (inclusive of Bank Holidays) with the opportunity to increase to up to 33 days off based on Length of Service
  • Access to Wagestream – a salary advance benefit
  • Complimentary accommodation at all the Langham Hotels & Resorts, Cordis Hotels & Resorts, Eaton Workshop, and affiliated hotels
  • Discounted accommodation at The Langham, London for you and your family
  • Discounts for you, your friends, and family in our Food and Beverage outlets and on Spa treatments
  • Up to £750 Recommend a Friend referral bonus
  • Seasonal Travelcard loan
  • A subsidised taxi journey (£20) for any shift you are scheduled to work between 00:00 and 05:00hrs
  • Company pension plan
  • Life insurance
  • Discounts in various high street and online shops
Mental Wellbeing
  • Colleague recognition system – being recognised and rewarded for positive guest comments or when you showcase one of our company values
  • Learning and Development opportunities, including paid and unpaid cross-departmental training, empowering you to progress in your career
  • 2 staff parties per year and several colleague social and community events
  • Access to the Employee Assistance Programme by Hospitality Action (247)
  • Access to Qualified Mental Health First Aiders on site
  • Most Valued Colleague of the Month and Year Awards
  • Long Service Awards
Physical Wellbeing
  • Free meals on duty in our Staff Restaurant
  • Uniform supplied and laundered or if non-uniform colleague, a complimentary valet service of work attire provided
  • Enhanced Sick Pay
  • Eye care vouchers


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