Credit Controller

3 weeks ago

Thatcham, West Berkshire, United Kingdom Stacatruc Full time
About the Role

We are seeking a highly skilled Credit Controller to join our team at Stacatruc. As a Credit Controller, you will play a crucial role in managing the credit and collections process, ensuring timely payment from customers and minimizing bad debt.

Key Responsibilities
  • Monitor Aging Reports: Regularly review aging reports to identify overdue accounts and prioritize collection efforts based on payment terms and aging categories.
  • Credit Assessment: Assess the creditworthiness of new and existing customers by analyzing credit reports, financial statements, and payment histories to determine appropriate credit limits and terms.
  • Invoice Processing: Ensure accurate and timely invoicing by collaborating with the billing team and verifying invoice details, including pricing, quantities, and payment terms.
  • Collection Strategy Development: Develop and implement effective collection strategies tailored to different customer segments, considering factors such as payment history, communication preferences, and financial circumstances.
  • Payment Reconciliation: Reconcile payments received with outstanding invoices to ensure accurate account balances and resolve any discrepancies promptly.
  • Dispute Resolution: Investigate and resolve customer disputes and billing discrepancies in a timely manner, working closely with internal departments such as sales, customer service, and operations to address root causes and prevent future disputes.
  • Credit Risk Management: Monitor customer accounts for signs of financial distress or deterioration in creditworthiness and take proactive measures to mitigate credit risk, such as adjusting credit limits, placing accounts on hold, or recommending write-offs.
  • Customer Communication: Maintain regular communication with customers regarding their outstanding balances, payment terms, and collection efforts, providing courteous reminders and escalation notices as needed to encourage timely payment.
  • Collections Documentation: Prepare and maintain accurate documentation of collection activities, including notes on customer interactions, payment agreements, and collection correspondence, to support legal and audit requirements.
  • Performance Reporting: Generate and analyze collection performance reports and metrics to track progress against KPIs, identify trends, and make recommendations for process improvements and efficiency gains.
Key Performance Indicators (KPIs)
  • Days Sales Outstanding (DSO): Maintain DSO within company targets by efficiently managing collections processes.
  • Percentage of Overdue Invoices: Keep the percentage of overdue invoices below a certain threshold.
  • Cash Collection Targets: Achieve monthly, quarterly, and annual cash collection targets.
  • Customer Satisfaction: Maintain high levels of customer satisfaction through effective communication and resolution of billing issues.
  • Bad Debt Ratio: Minimize bad debt write-offs by effectively managing credit risk and collections processes.
  • Percentage of Disputed Invoices Resolved: Ensure timely resolution of disputed invoices to minimize impact on cash flow.
  • Credit Limits: Monitor credit limits and adjust as necessary to minimize risk while supporting sales growth.
  • Accuracy of Records: Maintain accurate and up-to-date records of all collection activities and customer interactions.
Qualifications and Skills
  • Bachelor's degree in accounting, finance, or related field: Preferred.
  • Proven experience as a Credit Controller or similar role: Required.
  • Strong understanding of credit and collections processes: Essential.
  • Excellent communication and negotiation skills: Required.
  • Ability to work independently and as part of a team: Essential.
  • Proficiency in Microsoft Excel and accounting software: Required.
  • Attention to detail and strong organizational skills: Essential.
  • Ability to prioritize and manage multiple tasks effectively: Required.
  • Knowledge of relevant laws and regulations governing credit and collections practices: A plus.
About Stacatruc

Stacatruc is a diverse and forward-thinking employer that embeds the principles of equality, diversity, and inclusion into everything we do. We are committed to the well-being of all our staff and to the sustainability of our environment.

What We Offer
  • Attractive company pension + benefits: Yes.
  • Free on-site parking: Yes.
  • 23 Days annual leave plus bank holidays: Yes.
  • Cycle to work scheme: Yes.
  • Death in service: Yes.
  • Long-term service recognition: Yes.
  • Pension scheme with Legal & General, inc Ethical Fund to build retirement pot: Yes.
  • Optional well-being sessions each week: Yes.
  • Costco Card: Yes.

  • Credit Controller

    3 weeks ago

    Thatcham, West Berkshire, United Kingdom Stacatruc Full time

    Job SummaryWe are seeking a highly skilled and experienced Credit Controller to join our team at Stacatruc. As a Credit Controller, you will be responsible for managing the credit and collections process, ensuring timely payment of outstanding invoices, and reducing credit risk.Key ResponsibilitiesMonitor Aging ReportsCredit AssessmentInvoice...

  • Credit Controller

    3 weeks ago

    Thatcham, West Berkshire, United Kingdom Stacatruc Full time

    Job SummaryWe are seeking a highly skilled and experienced Credit Controller to join our team at Stacatruc. As a Credit Controller, you will be responsible for managing the credit and collections process, ensuring timely payment of outstanding invoices, and reducing credit risk.Key ResponsibilitiesMonitor Aging ReportsCredit AssessmentInvoice...

  • Credit Controller

    2 weeks ago

    Thatcham, West Berkshire, United Kingdom Stacatruc Full time

    Job Title: Credit ControllerWe are seeking a highly skilled Credit Controller to join our team at Stacatruc. As a Credit Controller, you will play a crucial role in managing our company's credit and collections processes, ensuring timely payment of outstanding invoices and minimizing credit risk.Key Responsibilities:Monitor Aging Reports: Regularly review...

  • Credit Controller

    2 weeks ago

    Thatcham, West Berkshire, United Kingdom Stacatruc Full time

    Job Title: Credit ControllerWe are seeking a highly skilled Credit Controller to join our team at Stacatruc. As a Credit Controller, you will play a crucial role in managing our company's credit and collections processes, ensuring timely payment of outstanding invoices and minimizing credit risk.Key Responsibilities:Monitor Aging Reports: Regularly review...

  • Credit Controller

    5 days ago

    Thatcham, West Berkshire, United Kingdom Reed Full time

    {"h1": "Credit Controller Opportunity", "p": "Reed Accountancy is proud to support a Thatcham-based client in their search for a skilled Credit Controller. With over 40 years of experience in their industry, this client excels in providing exceptional customer service to clients across the UK.", "ul": [{"li": "Proactively pursue payments from customers via...

  • Credit Controller

    5 days ago

    Thatcham, West Berkshire, United Kingdom Reed Full time

    {"h1": "Credit Controller Opportunity", "p": "Reed Accountancy is proud to support a Thatcham-based client in their search for a skilled Credit Controller. With over 40 years of experience in their industry, this client excels in providing exceptional customer service to clients across the UK.", "ul": [{"li": "Proactively pursue payments from customers via...

  • Credit Controller

    4 days ago

    Thatcham, West Berkshire, United Kingdom Reed Full time

    {"h1": "Credit Controller Opportunity", "p": "Reed Accountancy is proud to support a Thatcham-based client in their search for a skilled Credit Controller. With over 40 years of experience in their industry, this client excels in providing exceptional customer service to clients across the UK.", "ul": [{"li": "Proactively pursue payments from customers via...

  • Credit Controller

    4 days ago

    Thatcham, West Berkshire, United Kingdom Reed Full time

    {"h1": "Credit Controller Opportunity", "p": "Reed Accountancy is proud to support a Thatcham-based client in their search for a skilled Credit Controller. With over 40 years of experience in their industry, this client excels in providing exceptional customer service to clients across the UK.", "ul": [{"li": "Proactively pursue payments from customers via...

  • Credit Controller

    1 week ago

    Thatcham, West Berkshire, United Kingdom Reed Full time

    Reed Accountancy is proud to support a Thatcham-based client in their search for a skilled Credit Controller. With over 40 years of experience in their industry, this client excels at delivering exceptional customer service to clients across the UK. Due to business growth, our client is seeking a seasoned Credit Controller who can hit the ground running....

  • Credit Controller

    1 week ago

    Thatcham, West Berkshire, United Kingdom Reed Full time

    Reed Accountancy is proud to support a Thatcham-based client in their search for a skilled Credit Controller. With over 40 years of experience in their industry, this client excels at delivering exceptional customer service to clients across the UK. Due to business growth, our client is seeking a seasoned Credit Controller who can hit the ground running....

  • Credit Controller

    2 weeks ago

    Thatcham, West Berkshire, United Kingdom Reed Full time

    Reed Accountancy is proud to support a Thatcham-based client in their search for a skilled Credit Controller. With over 40 years of experience in their industry, this client excels at delivering exceptional customer service to clients across the UK. Due to business growth, our client is seeking a seasoned Credit Controller who can hit the ground running....

  • Credit Controller

    2 weeks ago

    Thatcham, West Berkshire, United Kingdom Reed Full time

    Reed Accountancy is proud to support a Thatcham-based client in their search for a skilled Credit Controller. With over 40 years of experience in their industry, this client excels at delivering exceptional customer service to clients across the UK. Due to business growth, our client is seeking a seasoned Credit Controller who can hit the ground running....

  • Credit Controller

    3 days ago

    Thatcham, West Berkshire, United Kingdom Reed Full time

    {"h1": "Credit Controller Opportunity", "p": "Reed Accountancy is supporting a Thatcham-based client in their search for a skilled Credit Controller. With over 40 years of experience in their industry, this client prides themselves on delivering exceptional customer service to clients across the UK.", "ul": [{"li": "Proactively chase payments from customers...

  • Credit Controller

    3 days ago

    Thatcham, West Berkshire, United Kingdom Reed Full time

    {"h1": "Credit Controller Opportunity", "p": "Reed Accountancy is supporting a Thatcham-based client in their search for a skilled Credit Controller. With over 40 years of experience in their industry, this client prides themselves on delivering exceptional customer service to clients across the UK.", "ul": [{"li": "Proactively chase payments from customers...

  • Credit Controller

    2 weeks ago

    Thatcham, West Berkshire, United Kingdom Reed Full time

    Reed Accountancy is proud to be supporting a client in their current requirement for a Credit Controller. With over 40 years of experience in their industry, this client prides themselves on their strong customer service with clients across the UK.Due to growth within the business, our client is seeking an experienced Credit Controller who can hit the ground...

  • Credit Controller

    2 weeks ago

    Thatcham, West Berkshire, United Kingdom Reed Full time

    Reed Accountancy is proud to be supporting a client in their current requirement for a Credit Controller. With over 40 years of experience in their industry, this client prides themselves on their strong customer service with clients across the UK.Due to growth within the business, our client is seeking an experienced Credit Controller who can hit the ground...

  • Credit Controller

    2 weeks ago

    Thatcham, West Berkshire, United Kingdom Reed Full time

    Job Summary:Reed Accountancy is seeking an experienced Credit Controller to join their team. As a key member of the finance department, you will be responsible for managing the company's cash flow and ensuring timely payment from customers.About the Role:This is a permanent position that will involve working closely with the sales team to resolve any payment...

  • Credit Controller

    2 weeks ago

    Thatcham, West Berkshire, United Kingdom Reed Full time

    Job Summary:Reed Accountancy is seeking an experienced Credit Controller to join their team. As a key member of the finance department, you will be responsible for managing the company's cash flow and ensuring timely payment from customers.About the Role:This is a permanent position that will involve working closely with the sales team to resolve any payment...

  • Credit Control Manager

    4 days ago

    Thatcham, West Berkshire, United Kingdom Adecco UK Limited Full time

    Job Title: Credit Controller SupervisorLocation: Newbury, West BerkshireSalary: £35,000 - £40,000 per annumContract Type: Permanent, Full-timeAdecco UK Limited is seeking a skilled Credit Controller Supervisor to oversee a small team and ensure efficient credit control operations. The successful candidate will be responsible for:Key...

  • Credit Control Manager

    4 days ago

    Thatcham, West Berkshire, United Kingdom Adecco UK Limited Full time

    Job Title: Credit Controller SupervisorLocation: Newbury, West BerkshireSalary: £35,000 - £40,000 per annumContract Type: Permanent, Full-timeAdecco UK Limited is seeking a skilled Credit Controller Supervisor to oversee a small team and ensure efficient credit control operations. The successful candidate will be responsible for:Key...