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French Speaking Wholesale Customer Service Representative

2 months ago


South East, United Kingdom Language Matters Full time

We are seeking a highly skilled French-speaking Wholesale Customer Service Representative to join our team in central London. This is a 12-month fixed-term contract with the opportunity to extend or become permanent.

Your Key Responsibilities:

  • Provide exceptional customer service to our wholesale clients in French, responding to their inquiries and resolving any issues in a timely and professional manner.
  • Work closely with our sales team to ensure seamless communication and collaboration, driving sales growth and customer satisfaction.
  • Develop and maintain strong relationships with our wholesale clients, understanding their needs and preferences to deliver tailored solutions.
  • Stay up-to-date with market trends and competitor activity, using this knowledge to inform our sales strategy and drive business growth.

What We Offer:

  • A dynamic and supportive team environment with opportunities for growth and development.
  • A competitive salary and benefits package, including a generous bonus scheme.
  • The chance to work with a leading multinational fashion company, driving innovation and excellence in the industry.

Requirements:

  • Fluent French language skills, with excellent written and verbal communication abilities.
  • Proven customer service experience in a wholesale or retail environment, with a strong track record of delivering exceptional results.
  • Strong analytical and problem-solving skills, with the ability to work effectively in a fast-paced environment.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and colleagues.

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