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Customer Service Representative
2 months ago
Customer Service Administrator Job Description
**Job Summary**
We are seeking a highly skilled Customer Service Administrator to join our team at Essential Employment. As a Customer Service Administrator, you will be responsible for delivering exceptional customer service to our clients, providing information, advice, and support to meet their needs.
**Key Responsibilities**
* Provide comprehensive customer service to clients, responding to enquiries and complaints in a timely and courteous manner
* Support clients in meeting the qualifying criteria for a Blue Badge parking permit
* Collaborate with colleagues to ensure seamless delivery of the Blue Badge service
* Maintain accurate records and reports to ensure efficient service delivery
**Requirements**
* Excellent customer service skills and behaviours
* Ability to work in a fast-paced environment and prioritize tasks effectively
* Strong communication and interpersonal skills
* Ability to maintain confidentiality and handle sensitive information
**What We Offer**
* Competitive hourly rate of £11.98
* Opportunity to work in a dynamic and supportive team
* Professional development and training opportunities
**Essential Employment is an Equal Opportunities Employer**