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Customer Service Representative

2 months ago


Ruthin, Denbighshire, United Kingdom Essential Employment Full time

Customer Service Administrator Job Description

**Job Summary**

We are seeking a highly skilled Customer Service Administrator to join our team at Essential Employment. As a Customer Service Administrator, you will be responsible for delivering exceptional customer service to our clients, providing information, advice, and support to meet their needs.

**Key Responsibilities**

* Provide comprehensive customer service to clients, responding to enquiries and complaints in a timely and courteous manner
* Support clients in meeting the qualifying criteria for a Blue Badge parking permit
* Collaborate with colleagues to ensure seamless delivery of the Blue Badge service
* Maintain accurate records and reports to ensure efficient service delivery

**Requirements**

* Excellent customer service skills and behaviours
* Ability to work in a fast-paced environment and prioritize tasks effectively
* Strong communication and interpersonal skills
* Ability to maintain confidentiality and handle sensitive information

**What We Offer**

* Competitive hourly rate of £11.98
* Opportunity to work in a dynamic and supportive team
* Professional development and training opportunities

**Essential Employment is an Equal Opportunities Employer**