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Team Member

2 months ago

Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom SSP Group Full time
About the Role

We are seeking a highly motivated and customer-focused Team Member to join our dynamic team at SSP Group. As a Team Member, you will be the face of our company, providing exceptional customer service and ensuring a clean, safe, and welcoming environment for our customers.

Key Responsibilities
  • Customer Service: Engage with customers, respond to their needs, and provide a positive experience.
  • Store Maintenance: Ensure the store is clean, safe, and well-maintained, adhering to company standards.
  • Team Collaboration: Work collaboratively with team members to achieve sales targets, resolve customer complaints, and maintain a positive store atmosphere.
  • Adherence to Company Policies: Familiarize yourself with and adhere to company policies, procedures, and standards.
Why Work with Us?

At SSP Group, we offer a range of benefits, including:

  • Competitive Pay Rates: Earn a competitive hourly rate.
  • Employee Discounts: Enjoy discounts on our products and services.
  • Flexible Scheduling: Work a variety of shifts to suit your lifestyle.
  • Opportunities for Growth: Develop your skills and advance your career with our training programs.
  • Employee Recognition: Receive recognition and rewards for your hard work and dedication.
Requirements

To be successful in this role, you will need:

  • Excellent Communication Skills: Ability to communicate effectively with customers and colleagues.
  • Teamwork and Adaptability: Willingness to work collaboratively and adapt to changing situations.
  • Basic Math Skills: Ability to handle cash and operate a point-of-sale system.
  • Reliability and Punctuality: Consistently arrive on time and meet deadlines.