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Customer Service Representative

2 months ago

Rotherham, Rotherham, United Kingdom Elevation Recruitment Group Full time

Customer Service Representative Opportunity

We are seeking a highly skilled and multilingual Customer Service Representative to join our team at Elevation Recruitment Group. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, utilizing your language skills to communicate effectively and resolve customer inquiries in a timely and professional manner.

Key Responsibilities:

  • Respond to customer inquiries and provide accurate information and solutions in a timely and professional manner
  • Handle customer complaints and resolve issues effectively, ensuring customer satisfaction and loyalty
  • Process customer orders and liaise with internal departments to ensure timely delivery
  • Handle and review export documentation to ensure compliance with regulations
  • Update customer records and maintain detailed and accurate logs of interactions
  • Stay informed about product details and updates to provide accurate information to customers

Requirements:

  • Fluency in either French, Turkish, Italian, Dutch, or Spanish (both written and spoken)
  • Excellent communication skills in English
  • Previous experience in a customer service role
  • Strong problem-solving abilities and attention to detail
  • Ability to work in a fast-paced environment and manage multiple tasks simultaneously

What We Offer:

As a Customer Service Representative at Elevation Recruitment Group, you will have the opportunity to work with a dynamic and multicultural team, utilizing your language skills to make a real difference in the lives of our clients. If you are passionate about delivering exceptional customer service and meet the above requirements, we would love to hear from you