Service Charge Officer

2 months ago


Basingstoke, Hampshire, United Kingdom Littlechart Full time

Job Title: Service Charge Officer

About the Role:

We are seeking a highly organized and detail-oriented Service Charge Officer to join our team at Littlechart. As a Service Charge Officer, you will play a critical role in assisting our customers with service charge information and providing exceptional customer service.

Key Responsibilities:

  • Assist customers with service charge queries and respond to their concerns in a timely and professional manner.
  • Manage and maintain accurate and up-to-date service charge information for our customers.
  • Produce statements and data for mail merges, ensuring accuracy and attention to detail.
  • Provide copy documentation for customers, ensuring all necessary information is included.

Requirements:

  • Strong administration experience with a focus on providing exceptional customer service.
  • High attention to detail and ability to maintain accurate records.
  • Excellent communication skills, both written and verbal.
  • Good working knowledge of MS Excel and ability to learn new software quickly.
  • Strong organizational skills with the ability to effectively prioritize tasks and manage multiple projects.

What We Offer:

Littlechart offers a competitive salary of GBP 28-30k depending on experience, as well as opportunities for professional growth and development. We are a dynamic and supportive team, and we are committed to providing our employees with the resources and training they need to succeed.



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