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Senior Office Manager

2 months ago


Chichester, West Sussex, United Kingdom Colten Care Full time

Senior Administrator

Location: Care Home Environment

Salary Range: £26,470-£28,800

**Working Hours: 40 hours per week, typically from 9.00 am to 5.00 pm, with occasional weekend shifts (includes paid breaks)**

Overview

We are seeking a meticulous and approachable individual to join our team, providing a warm and welcoming atmosphere for all visitors. Your exceptional interpersonal skills will be utilized regularly, serving as a knowledgeable resource for both the team and our residents and their families.

Role Responsibilities

The Senior Administrator will oversee the daily operations of the administration team and manage the administrative functions of the care facility.

You will ensure the highest standards of customer service, making residents and their families feel completely at home. Your administrative tasks will be executed in a friendly, efficient, and professional manner. The role includes a variety of responsibilities such as greeting and guiding visitors, conducting tours, and managing phone and email inquiries. In addition to general office duties, you will handle financial management tasks, assist with recruitment administration, maintain communication with other departments, and manage client admission and occupancy records. You will also support the Home Manager with various administrative functions.

Candidate Profile

A background in supervising a team is essential, along with a proven history in administration and/or reception roles. As a front-facing representative, you will demonstrate professionalism and outstanding customer service skills, aligning with our commitment to excellence in person-centered care. Proficiency in literacy and numeracy, along with a solid understanding of Microsoft Office, is required. You should thrive in a dynamic, fast-paced environment and be adept at multitasking. Flexibility, approachability, and strong organizational skills are crucial for success in this role.

Important Note: Business insurance is necessary due to travel during work hours.

About Our Organization

We are a distinguished, family-owned independent care home group, renowned for our exceptional reputation in the industry. This success is attributed to our dedicated staff and our commitment to placing residents at the core of our operations.

Our aim is to excel in all we do, which is reflected in the fact that all 21 of our nursing homes have received at least a 'good' rating, with seven achieving 'outstanding' from the CQC, our national regulator.

If you are passionate about a career in elderly care, we invite you to consider joining the Colten Care team.

Additional Benefits

  • Comprehensive induction, training, and on-the-job support
  • Genuine opportunities for career advancement
  • Annual salary review
  • Choice of hot or cold meals and beverages during shifts
  • Complimentary uniforms
  • Contributory pension scheme
  • Background checks at no cost to you