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Retail Store Manager

2 months ago

Dunfermline, Fife, United Kingdom Bob & Berts Group Limited Full time

Job Summary:

We are seeking a highly skilled and experienced Store Manager to join our team at Bob & Berts Group Limited. As a Store Manager, you will be responsible for leading a team of retail professionals to deliver exceptional customer service and drive sales growth.

Key Responsibilities:

  • Oversee the day-to-day operations of the store, ensuring a high level of customer satisfaction and employee engagement.
  • Manage store inventory, including ordering and receiving stock, to maintain optimal levels and minimize waste.
  • Develop and implement sales strategies to meet or exceed sales targets, while maintaining a high level of customer service.
  • Recruit, train, and develop a high-performing team of retail professionals, providing coaching and feedback to ensure they have the skills and knowledge needed to succeed.
  • Monitor and control store expenses, including labor costs, inventory, and other operational expenses, to ensure profitability.
  • Collaborate with the area manager and other store managers to share best practices and drive business growth.
  • Ensure compliance with company policies and procedures, including health and safety, customer service, and sales standards.

Requirements:

  • Previous experience in a retail management or supervisory role, preferably in a fast-paced environment.
  • Proven track record of delivering sales growth and improving customer satisfaction.
  • Strong leadership and communication skills, with the ability to motivate and inspire a team.
  • Excellent problem-solving and analytical skills, with the ability to make informed decisions.
  • Ability to work flexibly, including evenings and weekends, to meet business needs.

What We Offer:

  • A competitive salary and bonus scheme.
  • A comprehensive benefits package, including company pension and employee discounts.
  • Opportunities for career development and progression.
  • A dynamic and supportive work environment.