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Fitness Membership Consultant

2 months ago


London, Greater London, United Kingdom Village Hotels Full time
Fitness Membership Consultant

Embarking on a fitness journey begins with the crucial decision to take that first step.

Choosing a gym is akin to forming a new relationship; it’s essential to understand the commitment involved, assess your availability amidst a busy lifestyle, and ensure that the partnership aligns with your aspirations.

As a Membership Consultant, your role is to facilitate this perfect match.

Your vibrant personality and approachable demeanor will shine as you present our facilities to prospective members. You will engage with them to uncover their goals and aspirations, demonstrating how Village Gym can be their ideal partner in fitness.

Your passion for meeting new individuals will be evident as you connect with potential members, whether through phone conversations or in-person tours of our club.

By aligning their unique needs with the offerings available, you will help set them on a path to success in their fitness endeavors. Additionally, you will provide insights on supplementary products and services to support their journey towards achieving their fitness objectives.

At Village Hotel Club, we celebrate individuality, personality, and enjoyment. We steer clear of traditional, formal hotel environments, opting instead for vibrant, contemporary spaces where guests can work, dine, unwind, and engage in fitness activities. With locations across the country and new openings on the horizon, your role is pivotal in delivering exceptional service that distinguishes us from our competitors.

We offer a range of benefits, including:

  • Complimentary full leisure club membership for you and a family member or friend, valued at 1500 annually.
  • Employee discounts on overnight stays at Village Hotels starting from 35 based on double occupancy.
  • 50% discount on food and beverages purchased during or outside of shifts at any Village Hotel.
  • Access to an engaging training platform featuring gamified learning experiences.
  • Discounts and cashback offers with numerous high street brands.
  • A variety of well-being and healthcare benefits.
  • Financial wellness support through Salary Finance.
  • Employee Assistance Programme.
  • Flexible working hours.
  • A fun, supportive, and inclusive work environment with numerous development opportunities.
  • Regular team events, including our BIG People days each month.
  • Outstanding reward and recognition incentive schemes.
  • A monthly well-being programme to support mental health for all employees.
  • Anniversary rewards for significant service milestones.
  • Holiday purchase scheme.
  • Birthday day off.
  • Electric car salary sacrifice scheme.

Terms and conditions apply based on your contract.


What we seek from you:
- A natural talent for engaging with diverse individuals, employing effective sales techniques, and a commitment to service-oriented sales.

- A genuine enthusiasm for leisure, fitness, and customer service.

- The ability to comprehend the unique needs and desires of our members, tailoring your service and communication accordingly.

- A strong drive to meet and exceed targets.

- A collaborative spirit, fostering positive relationships within the leisure sector and across other departments.


Become part of something exceptional - Work, Grow & Play the Village Way.


This position includes uncapped commission, with a realistic OTE of an additional 4,800 per annum.