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Service Advisor
2 months ago
We are seeking a highly skilled Service Advisor to join our team at Perfect Placement UK Ltd. As a Service Advisor, you will play a crucial role in providing exceptional customer service and ensuring the smooth operation of our Service Department.
Key Responsibilities:- Communicate effectively with customers to understand their service needs and provide personalized solutions.
- Produce accurate job cards and update customer records in a timely manner.
- Prepare and complete invoices, ensuring all necessary information is included.
- Advise customers on estimated repair costs and timescales, providing clear and concise information.
- Perform other duties as required to support the Service Department.
- Previous experience as a Service Advisor in a similar environment.
- Ability to upsell service work and service plans to customers.
- Excellent communication and customer service skills.
- Familiarity with motor dealership database software.
- A competitive salary of up to £26,910, with an OTE of circa £35,000.
- A dynamic and supportive work environment.
- Opportunities for career progression and professional development.
If you are a motivated and customer-focused individual with a passion for delivering exceptional service, we encourage you to apply for this exciting opportunity.