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Client Services Coordinator

2 months ago

Borehamwood, Hertfordshire, United Kingdom Hearts Recruit - Hertfordshire & London Head Office Recruiters Full time

Job Summary:

We are seeking a highly organized and professional individual to join our team as a Client Services Administrator. As a key member of our Senior Account Management team, you will play a crucial role in maintaining relationships with our clients and ensuring they receive exceptional service.

Key Responsibilities:

  • Provide exceptional customer service to clients via phone and email
  • Process orders and manage delivery logistics
  • Resolve customer complaints and issues in a timely and professional manner
  • Prepare and send invoices to clients
  • Update client information on our system
  • Collaborate with the Account Manager to meet client needs
  • Develop and present reports and presentation materials to clients
  • Build and maintain strong relationships with clients to understand their needs and preferences

Requirements:

  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Strong organizational and administrative skills
  • Proficiency in using computer software and systems
  • Ability to travel to clients' offices as needed

About Us:

Hearts Recruit is a leading recruitment agency specializing in Hertfordshire and London head office recruitment. We are committed to providing exceptional service to our clients and candidates.