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Senior Domestic Assistant

2 months ago

Midlothian, United Kingdom The University of Edinburgh Full time

Job Opportunity:

We are seeking a highly organized and customer-focused individual to join our housekeeping team as a Senior Domestic Assistant. This role will involve providing a flexible and excellent service across our accommodation, ensuring high standards of cleanliness and customer care for all visitors and guests.

Key Responsibilities:

  • Distribute work to domestic cleaning assistants and ensure that accommodation and facilities meet high standards of cleanliness.
  • Check that customer needs are met and guests enjoy a comfortable stay.
  • Service bedrooms, bathrooms, kitchens, and public areas within your remit.
  • Have excellent organizational skills and previous experience in housekeeping or hospitality.
  • Have a good eye for detail and a passion for providing an excellent standard of service.
  • Have outstanding customer service skills and ability to communicate with a wide range of colleagues and customers.

Requirements:

  • Previous experience in housekeeping or hospitality.
  • Excellent organizational skills.
  • Good attention to detail.
  • Outstanding customer service skills.
  • Good communication skills.

Working Arrangements:

The post holder is required to work weekends on a 5 over 7 basis when required and specifically during commercial operations. This may be subject to change in line with business needs.