Restaurant Operations Manager

6 days ago


Scotland, United Kingdom Isisekelo Recruitment Full time

Restaurant Manager Opportunity

 

We are seeking a seasoned Restaurant Manager to join our team at Isisekelo Recruitment, a leading recruitment agency specializing in hospitality and food service industry placements.

  • As a Restaurant Manager, you will be responsible for leading a high-performing team to deliver exceptional customer service and drive revenue growth.
    You will be expected to develop and implement strategies to enhance the customer experience, improve operational efficiency, and increase sales.
     

Key Responsibilities:

  • Leadership and Team Management - lead and motivate a team of servers, bartenders, and kitchen staff to achieve exceptional customer satisfaction and sales targets.
    Operational Excellence - oversee daily restaurant operations, including inventory management, staff scheduling, and quality control.
    Customer Service - ensure that every customer receives a personalized and memorable experience, driving repeat business and positive reviews.
    Revenue Growth - develop and implement strategies to increase sales, including menu engineering, pricing, and promotions.
    Staff Development - provide ongoing training and coaching to staff to enhance their skills and knowledge, ensuring they are equipped to deliver exceptional customer service.
    Financial Management - manage restaurant finances, including budgeting, forecasting, and cost control.
    Compliance - ensure that the restaurant operates in compliance with all relevant laws, regulations, and company policies.
     

 

Requirements:

  • Proven Leadership Experience - a minimum of 2 years of experience in a restaurant management role, with a proven track record of success.
    Strong Communication Skills - excellent verbal and written communication skills, with the ability to effectively communicate with staff, customers, and stakeholders.
    Operational Knowledge - a strong understanding of restaurant operations, including inventory management, staff scheduling, and quality control.
    Customer Service Focus - a passion for delivering exceptional customer service, with a focus on creating a memorable experience for every guest.
    Financial Management - a strong understanding of financial management principles, including budgeting, forecasting, and cost control.
    Leadership Style - a natural leader with a strong ability to motivate and inspire a team.
    Flexibility - a flexible and adaptable approach to work, with the ability to work in a fast-paced environment.
     


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