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Warehouse Operations Specialist

2 months ago

Dartford, Kent, United Kingdom Furniture Village Full time
About the Role

We are seeking a highly organized and customer-focused individual to join our team as a Warehouse Operative. As a key member of our distribution team, you will play a vital role in ensuring the smooth operation of our warehouse and delivery processes.

Key Responsibilities
  • Administer all warehouse and distribution activities to support customer fulfilment
  • Liaise with customers to arrange deliveries and respond to queries in a professional and empathetic manner
  • Manage supplier deliveries and returns, ensuring accurate processing and timely resolution of any issues
  • Process balance payments and act on delivery incident reports
  • Comply with all health and safety and GDPR procedures
Requirements
  • Genuine empathy and willingness to help customers
  • Commitment and tenacity in resolving issues and seeing them through to completion
  • Punctuality, professionalism, and pragmatism in all interactions
  • Confidence in problem-solving and a love of detail
  • Accountability and a commitment to high standards
  • A true team player with a positive attitude and a love of fun
What We Offer
  • A competitive package including a salary of £27,750 plus bonus
  • Best-in-class perks, including a pension scheme, 24/7 medical support, health insurance, and up to 33 days' holiday
  • Excellence as standard, with a focus on doing things the right way
  • A culture of rewards, with a generous bonus structure
  • Real progression opportunities, with a focus on fast-tracking promotions
  • Award-winning business, with a reputation for being an Outstanding Place to Work and the Supreme Champion Family Business of the Year

We are an equal opportunities employer and welcome everyone to apply. If you are a motivated and customer-focused individual who is passionate about delivering exceptional results, we would love to hear from you.