Customer Engagement Specialist

4 weeks ago


Merthyr Tydfil, Merthyr Tydfil, United Kingdom EE Full time

Position Type:
Full-time
Employment Status:
Permanent

Compensation:
£23,504, increasing to £24,064 after 9 months, plus unlimited commission opportunities

Hourly Wage:
£12.05


If you possess strong communication skills and enjoy engaging with individuals, this role may be a perfect fit for you.

Your life experiences in relationship building or even managing daily family negotiations can translate into valuable skills for a sales support consultant position with

EE. We will provide you with comprehensive training to ensure you are well-prepared to discuss our diverse range of products and services.

Our approach is not aggressive; instead, you will engage with customers over the phone, exploring how we can improve their digital experiences and recommending suitable products.

We recognize that life is dynamic, and like many roles at EE, this position is designed with flexibility in mind.

We are committed to your success, providing support to ensure you can manage personal commitments effectively.

Some of the ways we facilitate this include allowing you to schedule your own breaks and manage your time, along with the possibility of occasional remote work.

Benefits:
- A competitive starting salary of £23,504, increasing to £24,064 after 9 months, plus a straightforward, uncapped commission structure.
- Significant discounts on EE & BT products, including mobile and broadband services, saving you substantial amounts annually.
- Guidance in shaping your career trajectory, as we are dedicated to nurturing our employees and assisting you in achieving your professional aspirations.
- Opportunities for community service, enabling you to contribute positively to your local area.
- Optional private healthcare and dental plans to safeguard you and your family.
- Concierge services.


In addition to these benefits, we pride ourselves on fostering a positive team culture, providing meaningful support, and offering tailored training to help you build a rewarding career.



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