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Retail Experience Manager
2 months ago
Job Title: Head of Visual Merchandising
Company: Zachary Daniels Retail Recruitment
Location: London
Job Type: Full-time
Salary: Up to £65,000 + Benefits
About the Role:
We are seeking an experienced Visual Merchandising Director to lead our team and implement global guidelines for visual experience in retail. The successful candidate will have a proven track record in planning, organizing, executing, and supervising projects, as well as solid experience in field visual merchandising and training of store staff.
Key Responsibilities:
- Lead, develop, and coach the local Experience/VM team to implement global guidelines for visual experience in retail, including in-store product presentations and window displays.
- Ensure all in-store visits and onsite trainings drive key KPIs and contribute to weekly sales targets.
- Track weekly sales performance and stock cover rates, creating and executing action plans.
- Collaborate with the P&M team to take proactive measures that enhance the commercial effectiveness of product presentations.
- Lead VM implementation for store events in close collaboration with the CTC manager.
- Oversee all local training seasonal kickoffs in partnership with local RD and the global retail team.
- Manage all concept and visual experience aspects during new store openings or renovations at the local level.
- Ensure premium execution of stores and windows while managing the local VM P&L, including monitoring the VM team's T&E spend to stay within the allocated budget.
Requirements:
- A minimum of five (5) years of leading and training a visual merchandising team in a premium fashion brand environment.
- Proven track record in planning, organizing, executing, and supervising projects.
- Solid experience in field visual merchandising, and training of store staff.
- High level of communication skills, engaging and inspiring personality that fosters a learning store fleet.
- Great collaboration skills that entail multiple reporting structures, a sense of accountability, delivery on deadlines as well as a flexible approach to business needs, and the ability to be a change agent.
- Great leadership skills with a focus on development, clarity on objectives.
