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Technical Services Officer

2 months ago


Greater Manchester, United Kingdom Stateside Foods Full time
Technical Services Officer

We are seeking a highly organized and detail-oriented Technical Services Officer to join our team at Stateside Foods. As a key member of our Technical Team, you will play a crucial role in ensuring the successful launch of new products and promotional products.

Key Responsibilities:
  1. Collaborate with NPD, Quality, and Production Departments to ensure product specifications meet food safety, legislative, and customer policy requirements.
  2. Assist with sample submission documentation, maintaining Interspec, Product Database, and Customer Systems.
  3. Work closely with NPD Technologists to ensure packaging compliance with current legislation and communicate changes to artwork when required.
  4. Attend NPD Meetings as needed and provide technical support to the Technical Services Manager.
  5. Ensure Product Database is accurate and up-to-date, generating correct outer case labels and barcodes.
  6. Maintain the Product Index for all products and perform general Technical Service duties as requested.
  7. Assist with customer specifications for new products and ensure existing specifications are updated with changes.
  8. Complete customer alerts in a timely manner and provide cover for the Technical Administrator role as needed.

Candidates should have experience working in a similar role with knowledge of Customer Specification Systems and excellent IT literacy. A background in ICT or Food Science is preferred but not essential.