Systems Analyst

4 weeks ago


Southampton, Southampton, United Kingdom Aztec Group Full time
Job Title: Systems Analyst

At Aztec Group, we are seeking a highly skilled Systems Analyst to join our Client Applications team. As a key member of our team, you will play a crucial role in delivering exceptional client experiences and driving business growth.

Key Responsibilities:
  • Work closely with client-facing teams to elicit detailed requirements and enhance the core and configuration of our systems and financial reporting suite.
  • Support engagements with client-facing teams and clients, providing updates and keeping teams appraised of progress.
  • Provide second-level support for service requests and incidents, ensuring client-facing teams are regularly informed of progress.
  • Understand and interpret complex requirements to specify, design, and develop solutions within the system configuration, reporting, or to support users in rectifying errors in data input.
  • Communicate clearly with team members and client-facing teams, both verbally and in writing, when gathering or explaining requirements, providing resolutions, etc.
  • Own and take responsibility for the end-to-end process surrounding a project/request, from gathering and documenting requirements, developing solutions, testing, deployment, and closure documentation.
  • Participate in data-related projects and interface with third-party systems to maximize the value of our systems data for clients.
  • Assist with the continuous improvement of operational efficiency, working on automation, integration, and the creation of complex reports.
  • Perform testing of configuration changes to various applications and reports, documenting and evidencing findings to progress through the release cycle.
  • Work closely with team members to enhance and update our knowledge base and other materials.
  • Consider the wider impacts of changes made to the system and possible implications, ensuring a focus on scalable solutions and maintaining a core configuration.
  • Understand the group's change management framework and ensure that sufficiently detailed scoping documentation and deployment instructions are prepared.
Requirements:
  • Creative mindset, general problem-solving, and strong analytical skills are essential.
  • Prior experience in a customer service/support desk role.
  • Genuine interest in technology, systems, and data, with exposure to or an interest in the Finance industry.
  • Advanced PC skills, notably MS Office suite (MS Word & MS Excel).
  • Experience with databases and programming/reporting languages such as VBA & VB.net, Javascript, Python, SAS, or Transact-SQL.
  • Experience in dashboard creation tools (PowerBI, Tableau, IBM Cognos).
  • Experience in adjusting IT system configurations and/or report development while following a rigid IT change management framework.
  • Prior configuration experience of eFront products (Invest, Investment Café, eFrontPM).
  • Prior experience in supporting users on Yardi or Viewpoint.
What We Offer:
  • Competitive salary.
  • Discretionary bonus scheme.
  • Flexible, hybrid working.
  • Generous holiday allowance.
  • Pension scheme.
  • Private medical insurance, including eye care.
  • Permanent health insurance.
  • Life assurance (death in service and critical illness benefit).
  • Worldwide travel insurance.
  • Ability to work abroad for up to 3 weeks per annum.
  • Regular social events.
  • Health and wellbeing programmes.
  • On-site parking.
  • Significant investment into your personal and professional development.

We will provide the training, both in-house for relevant technical knowledge and also for professional qualifications to enhance your professional development. You will need to be quick to learn new systems and great with people, as close working relationships between our colleagues and clients are at the heart of what we do.



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