Front of House Team Leader
6 days ago
Job Summary
We are seeking an experienced Team Leader to join our team at the Fox Inn, a leading pub and dining establishment in Tamworth. As a Team Leader, you will be responsible for supporting and coaching your team to deliver exceptional guest experiences.
Key Responsibilities
- Support and mentor your team to ensure high standards of service and quality.
- Work closely with the management team to develop and implement strategies to drive business growth and improve customer satisfaction.
- Ensure compliance with company policies and procedures in the absence of management.
- Create a welcoming atmosphere for our guests, promoting a positive and inclusive environment.
Requirements
- At least 18 years old, as this role involves the sale of alcohol.
- Passion for delivering exceptional guest experiences and building a community of customers.
- Ability to work effectively in a fast-paced environment and adapt to changing situations.
- Strong communication and interpersonal skills, with the ability to coach and mentor team members.
What We Offer
- Award-winning training and development programs to support your career growth.
- 25% off food and drink for you and your friends in over 800 sites.
- Referral scheme of up to £1,000 per person.
- Dental insurance and employee assistance programs.
About Us
Stonegate Group is a leading operator of pubs, bars, and late-night venues in the United Kingdom. Our diverse portfolio of brands includes Slug & Lettuce, Be At One, and Popworld. We are committed to providing exceptional guest experiences and creating a positive work environment for our team members.
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