Medical Office Coordinator
1 week ago
We are a busy GP Surgery based in Batley, with a list size of over 12,000 patients. We are seeking a highly motivated, professional individual with excellent customer service skills to join our friendly team as a Receptionist.
Main Duties- Deal with patient enquiries efficiently and courteously, whether face-to-face or by telephone.
- Answer phones in a timely manner.
- Process requests for appointments, visits, and telephone consultations, ensuring patients are directed to the appropriate healthcare professional or signposted to the relevant service.
- Liaise with local hospitals, pharmacies, and other healthcare professionals as required.
- Daily management of tasks and patient notes.
- Maintain patient records and update contact numbers and addresses as required.
- Register new patients.
- Attend mandatory training sessions.
- Deal with any queries from clinicians in a timely manner.
- Ensure opening and closing procedures are followed as appropriate.
- Essential:
- GCSE grade A to C in English and Maths.
- Customer service experience.
- Desirable:
- Experience of working in a healthcare setting.
Blackburn Road Medical Centre is a busy, forward-thinking surgery that prides itself on patient care, developing its staff, and supporting the community.
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