Medical Office Coordinator

1 week ago


Batley, Kirklees, United Kingdom Blackburn Road Medical Centre Full time
Job Summary

We are a busy GP Surgery based in Batley, with a list size of over 12,000 patients. We are seeking a highly motivated, professional individual with excellent customer service skills to join our friendly team as a Receptionist.

Main Duties
  • Deal with patient enquiries efficiently and courteously, whether face-to-face or by telephone.
  • Answer phones in a timely manner.
  • Process requests for appointments, visits, and telephone consultations, ensuring patients are directed to the appropriate healthcare professional or signposted to the relevant service.
  • Liaise with local hospitals, pharmacies, and other healthcare professionals as required.
  • Daily management of tasks and patient notes.
  • Maintain patient records and update contact numbers and addresses as required.
  • Register new patients.
  • Attend mandatory training sessions.
  • Deal with any queries from clinicians in a timely manner.
  • Ensure opening and closing procedures are followed as appropriate.
Person Specification
  • Essential:
    • GCSE grade A to C in English and Maths.
    • Customer service experience.
  • Desirable:
    • Experience of working in a healthcare setting.
Employer Details

Blackburn Road Medical Centre is a busy, forward-thinking surgery that prides itself on patient care, developing its staff, and supporting the community.



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