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Compliance Officer/Senior Compliance Officer

2 months ago

Northampton, Northamptonshire, United Kingdom Billing Finance Ltd Full time £60,000

About Billing Finance Ltd

Billing Finance Ltd is a vehicle financing company based in the UK. We specialize in providing financial services to customers with non-standard credit profiles who may not fit the automated underwriting processes of other lenders. Our mission is to help our customers and staff achieve their goals by putting them at the heart of everything we do.

Our Values

We support financial well-being for our customers and the wider community. We strive to deliver high-quality services that meet the needs of our customers and stakeholders.

The Role

This is a key role in our Compliance & Risk Department, reporting to the Head of Compliance & Risk. The successful candidate will be responsible for managing the day-to-day running of our compliance function in a growing financial services business. The role holder will work closely with the customer-facing, operational, and support teams to ensure compliance with regulatory requirements.

Key Responsibilities

  • Oversee the day-to-day running of compliance activities, ensuring key commitments of the Compliance Monitoring Plan are performed on time and reported to a clear and accurate standard.
  • Initiate the development of new testing activities in relation to third-party partners and brokers, including supporting first-line teams in developing and improving their testing frameworks.
  • Support the Compliance team in delivering the testing framework, including supporting the development of new tools and techniques from large-scale data analysis to individual outcome reviews.
  • Provide timely, accurate, and practical compliance advice to the business during projects or in relation to day-to-day activities.
  • Perform quality checks on and support journey mapping of customer communications to ensure wording and phrasing is in line with Consumer Duty.
  • Write high-quality reports communicating outcomes of tests, actions, and recommendations to relevant stakeholders.
  • Coordinate FCA applications, reporting data, and maintain SMCR documentation.
  • Horizon scan upcoming regulatory developments, interpreting and writing into collateral to educate and inform business stakeholders.
  • Perform second-line outcome and customer journey testing across the customer lifecycle.
  • Review and approve financial promotions and support the business in ensuring external communications, including financial promotions, are compliant.
  • Attend and document third-party compliance and broker monitoring reviews.
  • Oversee the management of the business Document Control framework and support the Head of Compliance & Risk in identifying and remediating policy gaps.
  • Deliver scheduled and ad-hoc training for the business on relevant Compliance topics.
  • Support the completion of compliance assessments, including data privacy impact assessments for new projects and onboarding of new suppliers.
  • Support the business with administering the contract management programme.
  • Support with procurement, administration, and compliance with business insurance requirements.
  • Attend relevant trade body forums, conferences, and other industry meetings on hot topics affecting Financial Services.
  • Provide day-to-day line management support and coaching to the team to ensure continuous quality in output for the business.
  • Proactively promote the importance and value of Compliance within the business.

What We Offer

Billing Finance Ltd is a dynamic and growing company that offers a range of benefits to its employees, including:

  • Discretionary bonus scheme
  • Electric Vehicle salary sacrifice scheme
  • Pension salary sacrifice scheme
  • Private Medical
  • Hybrid working
  • Employee Assistance Programme