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Hospitality and Events Coordinator

2 months ago

Newport, Newport, United Kingdom Salsa Catering & Special Events Inc Full time

Job Summary:

Salsa Catering & Special Events Inc is seeking a highly organized and customer-focused Events Administrator to join our team. As an Events Administrator, you will be responsible for delivering exceptional customer service and ensuring the smooth execution of events and conferences at our venue.

Key Responsibilities:

  • Customer Engagement: Provide quality customer engagement throughout the event lifecycle, ensuring that customer needs are met and exceeded.
  • Event Coordination: Organize and coordinate customer meetings to document event requirements, and ensure that all necessary details are captured.
  • Administrative Support: Provide administrative support to the events and hospitality team, including customer relationship management and reactive customer queries.
  • Communication: Communicate effectively with customers, suppliers, and internal stakeholders to ensure seamless event execution.
  • Problem-Solving: Troubleshoot and resolve any issues that may arise during events, and escalate to the events and hospitality team as needed.

What We Offer:

  • Great Work-Life Balance: Enjoy a healthy work-life balance with a flexible schedule.
  • Wellbeing Support: Access to wellbeing support and resources to maintain your physical and mental health.
  • Perkbox Benefits: Enjoy a range of benefits and perks through our Perkbox program.
  • Dedicated Learning and Development: Receive dedicated learning and development support to enhance your skills and career.
  • Full Training: Receive comprehensive training to ensure you have the skills and knowledge needed to excel in your role.
  • Free DBS Check: Receive a free DBS check to ensure you meet the necessary security requirements.
  • Free Uniform: Receive a free uniform to ensure you look professional and presentable.