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Retail Store Manager
2 months ago
Job Summary:
A fantastic opportunity has arisen to join a leading charity retailer as a Home Retail Store Manager for their store in Dundee. As a key member of the team, you will be responsible for the management of the Dundee Shop, volunteers, and customer services, ensuring the best representation of the charity on the high street.
Key Responsibilities:
- Take responsibility for the line management, motivation, and performance of staff and volunteers, being a firm but enabling leader who sparks enthusiasm and performance.
- Maximise revenue using your commercial flair, ensuring the operational costs of the shop are covered and a profit contribution is generated.
- Develop and implement strategies to drive sales growth and improve customer satisfaction.
- Lead and manage a high-performing team, building and maintaining a positive and productive work environment.
- Recruit, retain, and develop volunteers, ensuring they have the skills and knowledge to provide excellent customer service.
Requirements:
- Previous retail store management or supervisory experience, ideally within a retail environment.
- Experience of EPOS systems and Gift Aid.
- Experience of leading and line managing others to develop and grow, building and maintaining a high-performing team culture.
- Energy, drive, and a positive can-do attitude.
Benefits:
- Generous annual leave entitlement.
- Organisational pension scheme.
- Great development opportunities.
