Care Coordinator
5 days ago
Completely Care is seeking a compassionate and dedicated Support Worker to provide assistance and support to individuals experiencing homelessness.
Key Responsibilities:- Resident Support: Provide direct support and assistance to shelter residents, including offering a listening ear, emotional support, and promoting their overall well-being.
- Needs Assessment: Conduct comprehensive assessments of each resident's needs, identifying their specific challenges and barriers to securing stable housing.
- Goal Setting: Collaborate with residents to develop individualized support plans and set achievable goals, focusing on areas such as housing, employment, education, and healthcare.
- Advocacy: Advocate on behalf of residents to ensure they have access to appropriate services, benefits, and resources.
- Crisis Intervention: Respond promptly and effectively to any emergencies or crisis situations within the shelter.
- Referrals and Signposting: Assist residents in accessing external support services and organizations.
- Life Skills Training: Plan and deliver workshops and training sessions on essential life skills.
- Documentation and Reporting: Maintain accurate and up-to-date records of resident interactions, assessments, support plans, and progress.
- Team Collaboration: Work collaboratively with other support workers, volunteers, and external agencies to provide a holistic and coordinated approach to support services.
- Previous experience working in a similar role, preferably within a homeless shelter or a related field.
- Understanding of homelessness issues and a compassionate approach to working with individuals facing difficult circumstances.
- Excellent communication and interpersonal skills to establish rapport with residents from diverse backgrounds.
- Strong organizational and time-management abilities to balance multiple responsibilities and prioritize tasks effectively.
- Problem-solving skills and the ability to remain calm and composed in stressful situations.
- Knowledge of local support services, community resources, and relevant legislation pertaining to homelessness.
- Basic computer literacy to maintain records and utilize relevant software applications.
This position may require flexibility in working hours, including evening and weekend shifts. The role involves working directly with individuals who may be facing challenging circumstances, including mental health issues, substance abuse, and trauma.
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