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Sales Account Manager
2 months ago
Careskills Academy stands as the leading eLearning training provider in the Adult Health and Social Care sector, proudly integrated within the esteemed Citation Group, operating under the well-regarded iHasco e-learning brand. We collaborate with prominent Care Group providers across the nation, assisting countless individuals in acquiring vital adult social care knowledge through our highly-rated online learning platform. This initiative empowers individuals to engage in skilled work within their communities.
Our dedication to excellence is evident in the high-quality, accredited compliance training solutions we deliver. At Careskills Academy, we take pride in offering superior training that adheres to the rigorous standards of our industry, ensuring our clients receive the utmost education and support.
As a member of the Citation Group, we provide our colleagues and clients with unique opportunities that are rare in many other organizations. The Citation Group has experienced rapid growth in recent years and harbors ambitious plans for the future. As a Private Equity-backed entity, our objective is to significantly expand the business in the coming years through both organic growth and strategic acquisitions.
Role Requirements and Candidate Profile
Are you a motivated, results-oriented professional with a talent for cultivating relationships and closing sales? We seek enthusiastic individuals who excel in a vibrant sales atmosphere. Here’s what you need to succeed in this position:
- Proven Sales Background: You possess a successful history in a telesales environment, demonstrating the ability to transform warm leads into dedicated clients. Your sales experience has equipped you with the ambition and determination to thrive in this dynamic setting.
- Consultative Sales Approach: You have the unique capability to utilize your comprehensive understanding of both the client and our product offerings to deliver customized solutions. Your consultative method ensures that each client feels acknowledged and valued, resulting in tailored solutions that meet their specific needs.
- Goal-Oriented: You flourish in a target-driven setting, consistently achieving or surpassing key performance indicators. Your competitive spirit and unwavering pursuit of excellence distinguish you as a top performer, always striving for greater accomplishments.
- Strong Communication Skills: You have mastered the art of inquiry and active listening, recognizing that the key to successful sales lies in truly understanding your client's requirements. Your communication abilities enable you to convey complex concepts simply and effectively.
- Lead Qualification Expertise: You excel at identifying and qualifying leads, transforming potential opportunities into successful sales. Your attention to detail and strategic mindset allow you to create and nurture sales opportunities with both new and existing clients.
- Client Interaction: You will be at the forefront of client engagement, comprehending their unique needs and introducing them to the diverse range of solutions we offer. Your proactive approach ensures clients are consistently informed and supported.
- Relationship Development: Rapidly establishing strong connections with clients is your strength. By exploring their individual goals, challenges, and preferences, you customize your approach to suit each client perfectly. This personalized attention fosters trust and long-term loyalty.
- Objection Management: You are adept at addressing objections, resolving any concerns with expertise and confidence. By showcasing the value of our offerings, you can convert skepticism into satisfaction.
- Influence and Persuasion Skills: Your ability to compellingly present our services and solutions is crucial in driving cross-selling success. You possess the talent for influencing clients and demonstrating the true advantages of our offerings.
- Adaptive Communication: You have the flexibility to adjust and vary your communication style to resonate effectively with diverse audiences. Whether engaging with a CEO or a frontline worker, you ensure your message is conveyed with clarity and enthusiasm.
Key Responsibilities
- Sales Target Achievement: Consistently meet and exceed sales objectives, showcasing your commitment to success.
- Lead Development: Convert company-generated leads into valuable business opportunities.
- Relationship Management: Cultivate and maintain long-term relationships with clients, ensuring their ongoing satisfaction and loyalty.
- Objection Resolution: Utilize your expertise to overcome objections by emphasizing the features and benefits of our courses and services, converting leads into sales.
- Client Engagement: Interact with clients to understand their needs and present our solutions.
- Persuasive Presentation: Employ your persuasive skills to showcase our services and drive sales.
What We Offer
From a day off on your birthday (in addition to a generous annual leave and bank holiday entitlement of 33 days) to wellness support and a health cash plan, along with recognition and incentives, we invest in you holistically.
We believe that work should be fulfilling and enjoyable, so together, we cultivate an environment where you can thrive. You will be surrounded by passionate colleagues who are deeply committed to our mission and possess a genuine sense of purpose. We will continuously challenge and develop you—you will never find yourself merely clock-watching with us. We trust you, rely on you, and prioritize your well-being.
