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Temporary Staffing Specialist
2 months ago
About the Role
The Royal Marsden Foundation Trust is seeking a highly motivated and organized individual to join our Temporary Staffing Team as a Temporary Staffing Specialist. This exciting role is an integral part of our busy team, responsible for coordinating bank services and providing a comprehensive temporary staffing service to all areas of the Trust.
Main Responsibilities
- To ensure that a dynamic and efficient temporary staffing service is delivered and maintained on a day-to-day basis, proactively sourcing and providing temporary staffing cover for Nursing, AHP and A&C roles.
- To follow Trust SOP's in ensuring that all requirements for temporary staff are filled where possible by the appropriate bank workers, and where this is not feasible, to liaise with Services and follow procedures for escalating requirements to the Master Vendor as required.
- To review departments' future rosters to gaps in staffing levels, liaising with services directly to confirm any temporary staff cover that may be needed. To act as first point of contact for any bank employee queries, password requests, and bank payroll enquiries.
- To work with Payroll provider to ensure that payroll issues are resolved and providing timely and professional service to our customers.
- To provide timely response to enquiries from managers and requestors regarding temporary staffing, in respect of direct engagement and agency framework compliance regulations. Raise instances of non-compliance with agency regulations from external providers, and escalate unresolved concerns to the Temporary Staffing Office Manager.
- To provide information and reports on temporary staff usage (fill rates), agency to bank ratio, mandatory training and compliance as requested.
Requirements
- Educated to GSCE level or equivalent qualification.
- Evidence of commitment to continuing professional development.
- Experience of working in a customer focussed environment, demonstrating a commitment to providing customer service to a high standard.
- Knowledge of administrative procedures, including specialised IT systems, acquired through formal training or experience to diploma level equivalent.
- Experience of working within an HR or Temporary staffing function.
- Experience of working within a pressured environment, and able to respond to changing demands.
Desirable Skills
- Experience of using recruitment systems and electronic payroll system eg Electronic Staff Record, NHS Jobs, Trac or similar.
- Good IT skills and experience of using Microsoft Office, including Excel, Word and Outlook.
- Demonstrates good communication and interpersonal skills.
- Excellent organisational and prioritisation skills.
- Able to work under pressure and to tight deadlines maintaining attention to detail and accuracy.
- Demonstrates flexible and proactive approach to carrying out tasks.
- Demonstrates an ability to work well within a team and contribute to the wider team goals.
About The Royal Marsden
The Royal Marsden values diversity and is committed to the recruitment and retention of underrepresented minority groups. We particularly welcome applications from Black, Asian and minority ethnic candidates, LGBTQ+ candidates and candidates with disabilities.
As a Disability Confident Employer, we are working to create a workplace that enables all staff to reach their full potential. We are committed to this because we know that greater diversity and inclusion will lead to an even greater positive impact for the people we serve.
