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Customer Service Associate in Retail
3 months ago
Are you passionate about sports and dedicated to exceptional customer service? As a Retail Customer Service Associate, you will play a vital role in our organization, ensuring that our customers receive the highest level of service while maintaining operational excellence.
Key Responsibilities:
- Provide exemplary customer service.
- Promote responsible gambling practices.
- Facilitate betting on various sports and events.
- Manage customer transactions, including cash handling.
- Assist customers in understanding our products and betting terminals.
- Address customer inquiries and concerns with empathy and effective problem-solving.
- Work towards achieving set targets and objectives.
- Ensure the shop maintains high standards of cleanliness and organization.
- Be responsible for opening and closing the shop as required.
Qualifications:
- Must be at least 18 years old.
- Strong commitment to delivering outstanding customer service.
- Ability to build and maintain positive relationships with customers.
- Self-driven and proactive individual.
- Comfortable working independently or as part of a team.
- Capable of handling challenging situations with professionalism.
Work Schedule:
Our retail locations operate from Monday to Sunday, with varying hours. Your weekly schedule will include a mix of longer and shorter shifts, ensuring a balanced work-life experience.
Benefits:
We offer a competitive salary along with a comprehensive benefits package, including:
- Optional overtime based on availability.
- Pension plan and annual savings options.
- Discounts with numerous retailers.
- Health and wellness support.
- Opportunities for professional development.
We are committed to fostering an inclusive environment where every individual is valued. If you require any adjustments during the recruitment process, please let us know.
In the evolving landscape of sports betting and gaming, we are at the forefront of innovation, driven by our commitment to putting people first. Join us in creating engaging and entertaining experiences for our customers.
