Store Operations Manager

1 week ago


Coventry, Coventry, United Kingdom Three UK Full time

**About the Role**

We're seeking a highly motivated and experienced individual to join our Retail team as an Assistant Shop Manager. As a key member of our team, you will be responsible for leading, coaching, and developing your team to deliver exceptional customer service and drive sales.

**Key Responsibilities**

  • Lead and coach your team to achieve sales targets and exceed customer expectations
  • Manage day-to-day store operations to ensure a smooth and efficient customer experience
  • Develop and implement strategies to drive commercial performance and achieve key performance indicators (KPIs)
  • Collaborate with colleagues to achieve business objectives and support the growth of the company

**What We Offer**

  • A competitive salary with additional 25% on-track earnings paid monthly
  • 28 days leave + 3 personal days
  • Headspace subscription and family access to Aviva digital GP
  • Employee discounts scheme, including deals for family and friends
  • Training courses and career development opportunities

**Requirements**

  • Previous experience in a retail or customer-facing role, preferably in a similar industry
  • Proven track record of achieving sales targets and exceeding customer expectations
  • Strong leadership and coaching skills, with the ability to develop and motivate a team
  • Excellent communication and interpersonal skills, with the ability to work effectively with colleagues and customers

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