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Accounts Receivable Specialist

3 months ago

Glasgow, Glasgow City, United Kingdom CHUBB Full time

Are you proficient in both English and French with a background in finance, customer service, or administration and eager to enhance your expertise?

We are excited to present a remarkable opportunity to join our multilingual Accounts Receivable team, where you will play a crucial role in various financial management and non-client facing tasks. Your primary responsibilities will include optimizing cash flow and reducing outstanding debts while ensuring compliance with operational standards.

You will be tasked with the prompt collection and allocation of incoming payments, addressing any issues related to unpaid accounts. This position requires you to cultivate and maintain robust professional relationships with all departments within Chubb, as well as with brokers, insurers, and other external partners.

Key Responsibilities:

  • Customer Service Focus: Deliver exceptional service to both internal and external stakeholders, fostering strong connections with our business partners and other Chubb departments.
  • Performance Delivery: Achieve monthly objectives related to overdue accounts, unapplied cash, and claims, ensuring a uniform approach across the region.
  • Account Management: Conduct accurate account reconciliations, utilizing your attention to detail to identify matches and potential discrepancies, and escalate unresolved matters as necessary.
  • Reporting: Provide updates to Accounts Receivable Management on all key responsibilities and emerging issues before they escalate.
  • Collaboration: Work closely with Underwriters, Operations, Claims, Finance, and third-party entities.
  • Participation: Engage in regular meetings and communicate with third parties to discuss processes, aged balances, and resolve outstanding inquiries.
  • Support: Assist local and offshore Accounts Receivable teams as needed.
  • Compliance Assurance: Adhere to relevant control documents and maintain compliance with company policies.
  • Previous experience in Accounts Receivable or finance is beneficial but not mandatory.
  • Strong customer service skills with the ability to communicate effectively across all levels.
  • Fluency in both French and English is essential.
  • Experience in debt management, financial services, or insurance is preferred.
  • Proficient in Excel, with the ability to analyze and manipulate large datasets, including pivot tables and formulas.
  • Excellent prioritization skills and the capability to work independently.
  • Strong communication and relationship-building abilities.
  • Commercial awareness and a strong commitment to timely delivery.
  • Proven track record of meeting deadlines, with a proactive and independent work ethic.
  • Problem-solving skills, adaptability, and a positive attitude.

What We Offer:

  • Competitive salary and pension plan, annual bonus, 25 days of annual leave with the option to purchase an additional 5 days, private medical insurance, employee share purchase plan, life insurance, subsidized gym membership, and comprehensive learning and development opportunities.
  • Access to employee resource groups, networking, mentoring, and development opportunities, one day of annual charitable leave, cycle-to-work scheme, and an active sports and social committee.

Our Core Values:

Integrity, Client Focus, Respect, Excellence, and Teamwork are the principles that guide our operations. We are committed to ethical practices and mutual respect within our organization and with our clients. We strive to create a collaborative and supportive work environment where all employees can excel.

Commitment to Diversity & Inclusion:

At Chubb, we recognize that our people are our greatest asset. We are dedicated to treating all colleagues, candidates, clients, and business partners with fairness and respect, regardless of their background. We ensure that individuals with disabilities receive reasonable accommodations to participate in the application process and perform essential job functions.